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TEKsystems is seeking a Tier II Support Technician to support one of our Fortune 500 clients in Fond du Lac, WI. The support roles will be on site in Fond du Lac. Ideal candidates will have at least an associate's degree in information technology or computer science. We are requiring at least one year of IT help desk experience and at least six months of customer service skills. Please apply directly for more information.

Skills needed:

• Excellent customer service skills (comfortable talking/working with all levels of the company & comfortable saying No when necessary)

• Excellent organizational skills (needs to be able to prioritize based on criteria and multitask)

• Works well as part of a team & has initiative (to look for process improvements & additional work

when caught up)

• IT support working with various technologies including Windows 10, Active Directory, Service Now for

ticketing and general hardware support.

• Attention to detail

Day to Day:

60% on the phone or doing walk-up Service Desk tickets

some project work

35% Deployments and device management through Intune

1. Experience troubleshooting Microsoft Applications

2. Experience with Computer deployments, ideally with Intune

3. Experience supporting a variety of hardware and devices. This environment includes Mixed tablets IOS android and Windows machines

4. Active Directory administration

5. Experience with supporting O365

   About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.