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Dealership:L0021 LAD Advertising

Manager, Retail Marketing Operations

The Manager, Retail Marketing Operations leads marketing strategy for approximately 15 Lithia auto dealerships with the goal of driving traffic and earning customers for life. This person serves as the primary liaison between store leadership and the internal marketing team and is expected to visit dealerships on a regular basis to interface with dealership General Managers (primary clients) and other store leadership.

Manager, Retail Marketing Operations reports to a Senior Manager, Retail Marketing Operations.

Location: Miami, FL (Remote, with regular travel required within Southern Florida)

Compensation Range: $70,000 - $96,000 annually

Responsibilities

• Develop and lead traffic generation and in-store traffic management ROI meetings with a heavy emphasis on Digital/Online Marketing and CRM/store process.

• Serve as an expert strategic marketing resource for store managers. Educate and encourage stores in a professional manner that generates enthusiasm for each store’s marketing strategies and plans.

• Partner with assigned store General Managers and store leaders to build and execute annual marketing communications plans that achieve store AOP with a highly efficient marketing spend ROI.

• Partner with internal Lithia Marketing team members and external agencies to create content and measure the results of the campaigns.

• Maintain ample contact and communication with store leaders, including Operations Regional and Group Vice Presidents, to discern actionable sales and growth opportunities.

• Monitor relevant customer, industry, franchise, market, and competitive trends to recommend appropriate marketing strategies.

• Learn and use marketing ROI tools with stores and internal teams to lead, define, and measure marketing strategy.

• Based on your home location and store assignments, overnight travel may be required.

Skills and Qualifications

• Customer Service

• Leadership

• Excellent Communication

• Sense of Urgency

• Active Listening

• Critical Thinking

• Problem-Solving

• Data & Budget Analysis

• Time Management

• Organization

• Passionate about applying multi-disciplined marketing strategies

• Experience using Google Analytics, CRM Systems, and Microsoft Office

• Bachelor’s degree in Business, Marketing, Communications, Advertising, or commensurate experience is required

Competencies

• Meet and exceed objectives mutually developed with RMO Senior Manager

• Commitment, thoroughness, accuracy, and timeliness in completing essential duties.

• The successful execution of individual marketing strategies for your stores.

• Meet individual store traffic and spending objectives (ROI).

• Maintain the satisfaction of regional and store leaders, as well as the LAD Marketing team

• Excellent prioritization and time management skills to execute with the highest impact for assigned store

• Places high value on teamwork and interpersonal skills

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*

• Up to 1/3 of the time: standing, walking, lifting up to 25 pounds

• Up to 2/3 of the time: sitting, kneeling, reaching, talking, hearing

*Reasonable accommodations may be made to enable individuals to perform the essential functions.

NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

We offer best in class industry benefits:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

  High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!