Experience Inc. Jobs

Date Posted:

2024-07-29

Country:

United States of America

Location:

OT541: TFP - Florence, SC 1500 Otis Way, Florence, SC, 29501 USA

Job Description / Responsibilities:

Otis Americas has an opening for a Field Engineer – Support for New Equipment Skyrise Product. This position will be responsible for field support for Skyrise / Traditional installation & adjustment activities for Otis North America operations.

Specific responsibilities:

• Provide field engineering support for field hardware & software issues on Skyrise / Traditional Product, E2 controls, and Compass systems.

• Provide technical engineering assistance for startup and adjusting issues on Skyrise / Traditional Product

• Provide troubleshooting assistance via phone and Facetime video direct with field employees.

• Drive Skyrise / Traditional installation efficiency improvements.

• Provide after installation product support.

• Assist on field turn backs on Skyrise / Traditional projects and on resolution with the Florence and HRCLC factory.

• Work closely with HRCLC engineering on design changes, and product upgrade instructions.

• Participate and help develop training classes for RFE’s and field adjusters.

• Develop new and update current Field Installation Manuals (FIM) as required.

Experience / Qualifications:

• 10+ years elevator field experience

• 5+ years managing construction / Mod installations.

• E2 Controls experience

• Compass system experience

• Excellent interpersonal and leadership skills

• Must be able to communicate effectively with a wide variety of people with diverse backgrounds of all levels and disciplines.

• Excellent oral and written communication as well as presentation skills

• Must be able to facilitate change.

Position can be remote. 30% travel, including willingness to travel throughout the Americas.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com .

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We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.