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Citi Common Controls Testing Leader

The Citi Common Controls Testing Team is responsible for the monitoring/testing of controls that are intended to be performed the exact same way within each business and department across the enterprise – e.g., records management, mandatory absence, entitlements reviews, continuity of business, and similar.

This position reports to the Citi Common Controls Testing Head, within the USPB-Wealth-Common Control Testing Utility; and is a strategic- and execution-oriented individual contributor position accountable for end-to-end Citi Common controls testing – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls monitoring/testing.

The Citi Common Controls Testing Leader is a subject matter expert on overall controls testing, with breadth and depth on control testing who closely follows latest trends in controls testing and adapts them for application within own job and covered businesses and functions, and often will be in touch with senior managers at Director or Managing Director levels.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.

Responsibilities:

• Supports the Controls Testing Utility by assessing control design, designing testing tools, developing testing procedures, ensure testing transitions, dispositioning exceptions, and developing insights.

• Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).

• Owns significant portions of testing design activity, which includes writing testing tool descriptions, and completing testing and QUEST setup.

• Develops testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.

• Trains the Central Execution team on all in-scope testing tools and established testing procedures.

• Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns via IMPACT Concerns or QUEST Observation Log based on the Business.

• Handles control testing interactions with senior managers at Director or Managing Director levels.

• Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).

• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.

• Supports team members on topics ranging from testing design and execution to performance management and control testing platforms basics.

• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.

• Maintains relationships and drives accountability with partners and stakeholders to drive control testing success in support of the business's strategy.

• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• Supports other relevant work efforts of the department where needed and as directed by their manager.

Qualifications:

• 10+ years relevant experience, 5+ years in Risk & Controls roles.

• Subject matter expert in controls design, execution and/or control testing.

• Expert-level understanding of MCA (Managers Control Assessment) frameworks and processes.

• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.

• Effective communication, written and presentation skills.

• Excellent people and relationship management skills with the ability to influence others and foster a sense of collaboration.

• Independent thinker and able to perform a credible challenge of businesses/functions.

• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.

Travel Requirement:

• Less than 10%.

Education:

• Bachelor’s/University degree, Master’s degree preferred.

Primary Locations:

• Florence KY, Irving TX, Jacksonville FL, Tampa FL.

Job Family Group:

Risk Management

Job Family:

Business Risk & Control

Time Type:

Full time

Primary Location:

Florence Kentucky United States

Primary Location Full Time Salary Range:

$134,960.00 - $202,440.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Jun 06, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.