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Community Health Connections Health Center Site Manager - ACTION in Fitchburg, Massachusetts

Description

Under the supervision of the Chief Operation Officer and Clinical Directors, the Health Center Site Manager provides guidance, leadership and training for staff regarding site operations. The responsibilities of the Site Manager include supervision of operational staff and administrative support staff, investigation of local issues, and the manager serves as a liaison to senior leadership. The position of the Site Manager relies on the individual to be flexible, detail oriented, organized and consistent, with strong interpersonal skills.

Major responsibilities:

  • Provide administrative and program support.

  • Provide direct supervision of various health center staff in various disciplines

  • Interact with all health center staff as appropriate

  • Work collaboratively with the Clinical Directors of Operations and act as back up when necessary

  • Provide support including: telephone and written correspondence, coordinating/participating in meetings, and maintaining relationships with internal and external contacts

  • Provide patient services as appropriate

  • Schedule meetings, reserve rooms, make travel arrangements as needed (conferences, presentations)

  • Organize and maintain files, take minutes of meetings, process bills, reimbursements, and payments

  • Maintain routine office supply inventory/orders supplies & equipment

  • Gather, organize, analyze, and present project data as needed.

  • Demonstrates understanding and commitment of the health center mission

  • Demonstrate understanding and commitment to the established CHC Values and Standards

  • Perform other related duties as assigned.

Minimum Qualifications:

  • College degree preferred

  • 2-3 years of supervisory experience strongly required

  • Experience within healthcare setting required

  • Knowledge of clinical department (medical, dental, behavioral health) terminology preferred

  • Bilingual in English/Spanish or Portuguese preferred

  • Demonstrated organizational and project management skills

  • Demonstrated ability to work independently

  • Demonstrated communication skills (verbal and written)

  • Experience using Microsoft Office, (Word, Excel, and PowerPoint) and other PC based software

Benefits:

  • 401k

  • Generous vacation and personal time for eligible employees

  • Sick time

  • Medical, dental, and vision insurance

  • 100% paid Life insurance/AD&D

  • 100% paid Long-Term Disability

  • Employee Assistance Program (EAP)

  • Discounts on travel and entertainment!

  • Discounts on cell phone service, computer purchases, and more!

  • College Tuition Rewards/CMEs

  • Company Events & Activities (Annual cookout and holiday party, health and wellness events,” Lunch & Learn’s”, team building, and more!)

  • EyeMed Vision Care Program

  • Accident & Cancer Insurance

  • Educational development reimbursement

  • Discounts on - gym membership, travel & entertainment tickets, electronics, and more!

Qualifications

Skills

Preferred

  • Microsoft Office Experience (Word, Excel,etc): Intermediate

Education

Preferred

  • Bachelors or better

  • Associates or better

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