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Cutsforth, Inc. Information Technology Manager in Ferndale, Washington

[Role Information:]{.underline}

  • Job Title: Information Technology Manager
  • Work Location: Fully remote position, home office
  • Employment Type: Full-time
  • Employment Status: Exempt, salaried

* Alignment with Corporate Values:* All Cutsforth employees are expected to perform their work in a manner that exhibits understanding and adherence to the Company Mission and Core Attributes of Cutsforth Employees. Employees in management roles must exhibit continual improvement along Cutsforth's Leadership Traits. Further, each employee must read and adhere to corporate policies and safety protocols.

[Compensation:]{.underline}

  • $108,426 to $149,825 annually

[Role Overview:]{.underline}

The Information Technology Manager designs, develops, implements, and manages Cutsforth's information technology infrastructure, including computer application systems, computer and communication systems, network and related systems. They also establish and maintain information technology policies, procedures, and standards. The IT Manager aligns IT processes with current and future business objectives by maturing and documenting technologies and processes.

[Key Responsibilities:]{.underline}

  1. Team Management & Business Administration:
  • Develop and execute IT strategies, set performance goals, and measure outcomes to ensure alignment with organizational objectives.
  • Delegate tasks effectively and lead the team through project execution, ensuring timely and quality delivery.
  • Foster team development by providing support and opportunities for career growth and professional development.
  • Prepare reports and dashboards for reporting to management, highlighting key performance metrics and project statuses.
  • Maintain and manage the IT catalog, ensuring budget adherence and cost-effective resource allocation.
  1. Technology Management:
  • Manages hardware and software inventory and procurement, including audits to ensure hardware and software comply with standards, policies, and configuration guidelines; hardware and software maintenance; evaluation and purchase of new hardware and software; and negotiation with vendors for software licenses.
  • Monitors information technology infrastructure and related system operations and assesses potential risks in coordination with the cybersecurity team.
  • Implements recovery and backup procedures.
  • Researches and evaluates new technology, techniques, threats, and industry best practices to optimize efficiency and usability and minimize vulnerabilities.
  • Monitors network and system performance to ensure that operations are within established standards and develops recommendations for enhancements to improve operations and increase system capabilities.
  • Performs hardware and software upgrades to ensure all systems are up to date.
  • Configures and maintains key technology and communications including firewalls, internet connections, remote access, etc.
  • Establishes and maintains information technology policies, procedures, and standards.
  • Aligns IT processes with current and future business objectives by maturing and documenting technologies and processes.
  1. Technical Support:
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