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DaVita Revenue Lead with Training Focus in Federal Way, Washington

3201 S 323rd St,Federal Way,Washington,98001-5023,United States of America Would you like to work for a company with Core Values such as TEAM and FUN? Do you want your work to make a difference? Are you looking to build your career in healthcare? Then, join our growing team, which offers abundant opportunities to develop your professional and personal skills, advance your career, and positively impact our patients\' lives. DaVita is hiring a Corporate Trainer who excels and has a passion for teammate training, onboarding and development in our Revenue Operations Department. Successful individuals in this role are highly ambitious, results-driven, and strong in organization and relationship building. This position requires a high level of attention to detail, strong written and verbal communication, and the ability to work well as part of a fast-paced team. In addition, the ideal candidate has a high level of multitasking abilities, a background in healthcare revenue operations, and is driven by process and knowledge innovation and development. Trainers in this role will assist with onboarding, training, and tenure teammate development for our collection and credits teammates within ROPS. It will be responsible for training our approved policy and procedures and help develop knowledge and skills within working outstanding claim balances in the various books of business. *Seeking a hybrid candidate in or near Irvine, CA, Federal Way, WA, or Denver, CO. This role will require in office days. ESSENTIAL DUTIES AND RESPONSIBILITIES: Shift Hours: Monday through Friday, 8 am - 4:30 pm MST Work alongside team leadership and create a strategic plan to meet product training goals Select appropriate instructional methods such as individual training, group instruction, self-study, lectures, demonstration, role play and web-based training Build effective and engaging learning content and other tip sheets or job aids for new policies, new and existing processes that will be utilized by the teammates Responsible for the maintenance, continuing enhancements, and delivery of the multi-faceted new teammate training and onboarding program Support, build, and promote a positive and collaborative culture across all teams Design and conduct training needs assessments to collect and analyze data to identify training needs, conduct research in the subject area and define learning objectives that is in line with the departments policy and procedures Establish and maintain strong cross-departmental connections through strong communication, while channeling information and questions to appropriate parties when necessary and identifying areas we can implement training or support that adds value to existing initiatives. Prepare lesson plans including the method, media and documentation presented, and manage new hire onboarding program, create and maintain schedules, learner and leader guides, and modules to reflect the changing needs of the business. Strategize and prioritize ad-hoc Talent Development requests and projects based on business needs and capacity. 15% domestic travel. Qualifications: Associates or Bachelor\'s degree (Required) 3-5+ years training experience (required) Training certifications (preferred) Outstanding verbal and written communication skills Healthcare revenue cycle background (preferred) Intermediate computer proficiency in Microsoft Office tools including Excel, PowerPoint and Outlook (required) Here is what you can expect when you join our Village: A \"community first, company second;\" a culture based on Core Values that really matter Clinical outcomes consistently ranked above the national average Award-winning education and training across multiple career paths to help you reach your potential Performance-based rewards based on stella