Job Information
Arkansas Employer Assistant Store Manager II Mobile in Fayetteville, Arkansas
This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4183495
Job Description
Getting a sales team stoked about selling is a special talent. Sure, good sales team already shows up with loads of ambition, but as Assistant Store Manager II, youll help them align around creating the best sales experience possible. Youll share your contagious passion for excellence, while keeping up with the performance for the store. Marketing and merchandising programs are part of your purview, from helping develop sales strategies to growing the customer base. And youll keep a keen eye on the competition, watching pricing trends for peak positioning.
You know the drill with retail schedules - its all about your flexibility. So, know that working some evenings, weekends, and holidays are a part of the overall picture. Youll report to the Store Manager, while indirectly managing the team of pros at our storeand when the Store Manager is out, youre handling some of their day-to-day responsibilities. Speaking of responsibilities
What Youll Do
Along with what we just described; weve put together a list of some of the other things youll need to do as an Assistant Store Manager II. Youll:
The ASM II typically supports one of Coxs largest volumes store with high transactions and customer traffic. They will indirectly manage a team typically consisting of 5 to 13 sales representatives and sales operations specialist
Translate performance goals and objectives for the team as well as individual employees (sets weekly, monthly, and individual sales goals)
Manage against store revenue to drive acquisition and retention initiatives (monitoring progress, providing feedback, adjusting goals as needed to achieve store targets)
Provide ongoing training and coaching for sales staff to ensure sales performance objectives are met
Facilitate weekly sales meetings to ensure sales associates are aligned to corporate initiatives, including customer and product strategies
Serve as a point of escalation for complicated sales and/or customer disputes
Ensures staff is properly trained by planning and executing training, identifying opportunities for staff development, and coordinating execution of corporate learning initiatives
Support troubleshooting for customer technical problems and sales tools related issues
Assesses local competitive assortment and pricing trends and escalates competitive discrepancies to leadership
Serve as the SME of all product knowledge and agent sales tools
Assist with hiring, onboarding, developing, and scheduling sales staff
Assist with daily cash reconciliation and weekly store audits as assigned
Assist with store and sales floor inventory to ensure alignment with Corporate store design strategy
Assist with Operational Expenses and Cost Optimization (Headcount, Inventory Budget, Workforce Management, and other store expenses)
Its a lot of work, but with great responsibility come great rewards. Read to find out more.