Experience Inc. Jobs

Overview

Work Where it Matters

Tuvli, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Tuvli, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , Tuvli provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , Tuvli ensures that solutions are strictly aligned with agency processes and desired program outcomes while delivering the best value for technology investments.

As a Tuvli employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Tuvli is looking for a Administrative Assistant to work in Virginia. To join our team of outstanding professionals, apply today!

Responsibilities

• Provide administrative support to Program Manager and IT support staff.

• Greet customers, answer customer phone calls, and direct them to appropriate resources for assistance.

• Coordinate customer appointment scheduling and follow-up.

• May be required to work independently on projects requiring research and preparation of reports and other presentation materials.

• Create and edit text documents and templates,

• Create and edit spreadsheets and utilize formulas.

• Utilize spreadsheets and formulas in Excel.

• Management, tracking and resolution of support tickets.

• Coordinate and maintain roster/reports for various departmental functions.

• All other duties as assigned.

Qualifications

• 3+ years administrative support in a customer service environment.

• Proficient in Microsoft Office Suite software (Outlook, Word, Excel, Teams, 365 etc.).

• Outstanding Customer Service skills.

• Must be proactive and work independently.

• Must be detail oriented.

• Must follow-up on requests in a timely manner.

• Ability to manage multiple assignments and people simultaneously.

• Experience in DoD environment preferred.

• Must be a U.S. Citizen with an active DoD Secret clearance or ability to obtain one.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

Job: Information Technology

Travel: None

Organization: Tuvli

Clearance: Able to Obtain Secret

Work Type: On-Site

Remote: No

ReqID: 2024-11291