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Inova Health Systems PATIENT ACCESS ASSOCIATE 3 in FAIRFAX, Virginia

Job Description Join a national healthcare leader in taking care of our region’s families. Inova is Northern Virginia’s leading nonprofit healthcare provider, recognized in 2019 and 2020 by U.S. News & World Report, which named Inova Fairfax Hospital the #1 hospital in the Washington, DC region. Each of Inova’s five hospitals holds a 5-star rating from the Centers for Medicare & Medicaid Services (CMS), distinguishing Inova as the highest-rated large health system in the U.S., and the only system to have all hospitals receive five stars. All five Inova hospitals were awarded ‘A’ grades for the spring 2020 Leapfrog Hospital Safety Grades, recognizing Inova’s achievements in protecting patients from harm and providing safer healthcare. Inova Fairfax Medical Campus was named to the Fortune/IBM Watson Health 100 Top Hospitals list, ranking in the top 10 nationwide among Major Teaching Hospitals. Our mission is to provide world-class healthcare – every time, every touch – to each person in every community we have the privilege to serve. Inova’s 18,000 team members serve more than 2 million individuals annually through an integrated network of hospitals, primary and specialty care practices, emergency and urgent care centers, outpatient services and destination institutes. Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit. Its hospitals have a total of 1,936 licensed beds. More information and statistics about Inova can be found at www.inova.org. Responsibilities entail: Serving as patients’ first contact representative-providing friendly greetings and customer service * Scheduling patients’ healthcare appointments * Patient check-in and check-out, insurance verification and copay collections * Answering phone calls and triaging them appropriately * Serving as a communication liaison between patients and healthcare professionals within the organization * Ensuring the work space and waiting areas are clean and welcoming to patients and visitors * Working effectively in a team environment ## Requirements Minimum Requirements: 2 year of healthcare patient access experience, or 2 years of experience in healthcare revenue cycle GED or High School diploma. Our commitment to keeping patients safe means there’s no safer place for you to work. We safeguard our patients, by safeguarding our team members. * Inova is well stocked with the best and latest PPE * Masks are provided to patients entering our buildings, and offered free to visitors * Covid-19 patients are isolated in dedicated areas * Inova operates curbside Covid-19 testing sites that are far removed from the main facilities * All team members are trained in the latest screening guidelines Work Site Location: INOVA CLINIC AND SCHAR CANCER Work Site Address: 8081 INNOVATION PARK DRIVE Schedule: Monday-Friday Work Site City/State: FAIRFAX, VA Shift: Day
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