Job Information
Mobile Communications America Installation Technician in Fairfax, Virginia
MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Installation Technician in Fairfax, VA to join our fast-growing MSS team.
MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.
In this role, you will be responsible for installing and configuring fixed network infrastructure equipment, including repeaters and related systems. Attention to detail, technical expertise, and commitment to quality will be crucial to the success of our projects.
WHAT YOU WILL BE DOING:
Install and configure fixed network infrastructure equipment, including repeaters and associated systems.
Collaborate with team members to ensure the successful completion of network installations.
Diagnose and troubleshoot network issues, making necessary repairs and adjustments.
Maintain accurate records of installations and equipment configurations.
Stay up to date with industry trends and emerging technologies to ensure best practices in network installations.
Assist in the removal and installation of mobile communications equipment.
Assist in troubleshooting and repairing existing equipment installations as required.
Assist in the removal and installation of other types of 12-volt electronic equipment such as Emergency Lights and Controllers, Sirens, Mobile Computer and Docking stations, Radio Chargers, Mobile Video recording equipment, GPS equipment, equipment consoles, safety cages, etc.
Complete pre-and post-installation checklists to document and ensure the operation of the vehicle’s existing accessories, lights, and other components.
Document the physical condition of the vehicle before and after work is completed.
Document customer information, details of work performed, hours worked, parts used, specific instructions from the customer, etc.
Responsible for accurate reporting in time tracking systems each week before the day/time determined by the manager.
Responsible for proper maintenance of all tools, test equipment, company-owned computer equipment, company-owned cellular telephones, and company vehicles assigned.
Responsible for calibration of assigned test equipment and keeping the test equipment database up to date.
Responsible for processing all expense reports within the MCA Company Guideline.
WHAT YOU WILL BRING TO THE TEAM:
At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment.
Team-focused with a passion to meet customer needs.
Strong communications skills for end users and third parties.
Resourceful technician sometimes needs assistance/guidance from others.
Understanding of / willingness to learn two-way radio theory.
A valid driver’s license.
Ability to pass a 7-year background check, motor vehicle check, and drug screen.
YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:
The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions.
While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed.
On-call for critical systems maintenance may be required. First shift hours Monday – Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules.
TRAVEL REQUIREMENTS:
Travel as necessary to support company and customer needs.
DIRECT REPORTS:
No Direct Reports
WHO WE ARE
Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
WHAT WE BELIEVE
We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”
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