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DESCRIPTION/RESPONSIBILITIES: Lynden Transport is looking for a Customer Service Representative who possesses a genuine desire to serve our Customers by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Carries out all duties with a strong commitment to excellent customer service * Processes Bills of Lading for receiving, reviews Bill for complete information, assigns codes and instructions as required. Enters alpha and numeric receiving data from source documents into computer. Confers with customers and others to improve and/or expand services. * Prepares and inputs data to create freight bills. Such data includes calculations of totals, net amounts, and discounts, manually using company tariffs and using in house computer program when applicable. * Quotes rates and documents cargo bookings. * Enters documents into scanning (Imaging) system. * Rates Bills of Lading using companys computer program. * Maintains details of business transactions or other records as required. Counts, weighs, measures, and records number of units or other data regarding freight moved or handled. * Answers variety of customer information requests by phone, e-mail, and fax or in person regarding rates, routing, packing procedures and interline transportation procedures. * Provides administration customer service support for multitude of departments within company. * Performs audit to ensure accuracy of customer billing. * Dependable and consistent attendance is required.

WORK ENVIRONMENT Work shift: Hours may vary The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must be able to handle a variety of physical activity from sitting to standing, walking and occasional lifting from 20 pounds. Employee must be able to use eyes, hands and fingers to keyboard, operate phones, fax and other office machinery. The employee must be able to hear and speak while communicating with customers and coworkers in person, on the telephone or on radios. The employee must possess close, distance, color peripheral and depth perception. May be required to travel throughout the terminal and office facility repeatedly during shift. Must be able to sit, stand or walk for extended periods.

The employee is occasionally exposed to outside weather conditions and working around moving machinery. The noise level in the work environment ranges from moderate to moderately loud.

Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity