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Identity & Access Management (IAM) Manager

Location: In the US, East, Central & Mountain time zone preferred. Home-based work is available for all qualified candidates.

Position Summary:

Bentley Systems, a pioneer in infrastructure software, is on the lookout for an Identity and Access Management (IAM) Manager to lead our external IAM systems. This dual-faceted role demands a savvy leader who excels in both technical mastery and personnel management. You’ll be the cornerstone of our customer-facing IAM services, crucial for the seamless operation of our software solutions across the US, Europe, and Southeast Asia.

Key Responsibilities:

• Architect and steer an IAM strategy that not only fortifies our security but also underpins the reliability of our external software systems.

• Provide technical and personal leadership to our IAM Support Engineers, nurturing a team that excels in customer engagement and technical problem-solving.

• Formulate IAM policies and protocols that align with global compliance standards, focusing on external system requirements.

• Innovate and implement IAM solutions that bolster our customer-facing software, incorporating OAUTH 2.0 and OIDC flows.

• Collaborate with cross-functional teams to ensure the IAM framework is robust, user-friendly, and scalable.

• Understand and address the IAM needs of our diverse clientele, delivering tailored solutions that enhance user experience.

• Initiate and conduct training programs to elevate IAM understanding, emphasizing its impact on customer satisfaction and trust.

• Continuously evaluate and refine the IAM program, ensuring it remains agile and responsive to customer needs.

• Manage IAM support metrics with an eye on optimizing customer interactions and system reliability.

• This role requires minimum travel.

• Requires sitting or standing at will while performing work on a computer (or any other physical requirements (https://www.bls.gov/ors/factsheet/visual-overview-of-physical-demands.htm) ).

Desired Abilities and Experience:

• Over 5 years of experience in IAM, with a focus on external identity systems and customer-oriented solutions.

• Strong technical foundation in IAM technologies, including SSO, MFA, RBAC, OAUTH 2.0, and OIDC.

• A history of deploying IAM in complex, customer-centric environments, particularly cloud-based platforms.

• Comprehensive knowledge of compliance regulations pertinent to external IAM systems.

• Outstanding communication and leadership abilities, with a knack for inspiring teams and engaging with stakeholders globally.

• Sharp analytical skills and a strategic approach to overcoming IAM challenges.

• Proficiency in managing RESTful APIs for user and application administration in a customer-facing context.

Join Our Team:

Are you passionate about delivering secure, customer-focused IAM solutions? Do you thrive in roles that blend technical innovation with personal leadership? Bentley Systems invites you to apply for this unique opportunity to drive our external IAM strategy and make a lasting impact on our customer experience.

About Bentley Systems:

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent’s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems’ 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries.

www.bentley.com

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, protected veteran status, religion, national origin, age, or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. EEO is the Law (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) and EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) documents provide additional information about your rights as an applicant under the law.

Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination (https://www.bentley.com/wp-content/uploads/Bentley-EEOAA-Statement-of-Policy.pdf)

Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice

Request an Accommodation:

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com

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