Job Information
Sea Mar Community Health Centers Medical Assistant Certified in Everett, Washington
Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:
Sea Mar is a mandatory COVID-19 and flu vaccine organization
Medical Assistant Certified - Posting #25000
Hourly Rate: $22.71
Position Summary:
On-Call Medical Assistant position available for our Everett Medical Clinic. Ideal candidates will have proven excellent customer services skills, demonstrate an enthusiastic & professional demeanor, and excel at multi-tasking. Medical Assistants are an integral part of the care team; ensuring patient flow and providing quality patient care in a safe and timely manner. Our clinic specialty is Family Practice with Obstetrics specialty. We are open Monday thru Saturdays 8 am to 5 pm. Medical Assistant can choose to work Tuesday - Saturday or alternate Saturdays with the team.
Essential duties and responsibilities:
The MA is the person who is responsible for ensuring that ALL patient clinical measures are being addressed and will do so by doing thorough EHR reviews, tracking and documenting all clinical measures/outcomes for patients in EHR. This includes seeing 18/21 patients per day with an assigned provider as well as reaching out to patients who have care gaps.
Will coordinate and process all patient referrals, for both internal and external services. In managing patient referrals, the MA will work closely with Referral Coordinators when/if any patient referrals are being handled by them as per established protocols and processes.
Must be team oriented and work collaboratively with all care team members to provide the best outcomes for the patients and the organization based on the Patient-Centered Medical Home model of care.
Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
Demonstrates knowledge of the principles of growth and development over the life span.
Must be able to assist providers in serving and average of 18/21 patients per day (based on provider type).
Is able to identify and categorize each patient’s age-specific grouping of needs and clinical measures such as those for infant, adolescent, adult or geriatric patients.
Is able to identify the patient’s clinical needs according to diagnosis and follow clinical guideline according to protocol.
Is responsible for the Pre-Huddle preparation and participation in the Care Team Huddle to ensure the collection of all relative clinic forms, quality measures, lab and x-ray reports and review of the Patient Manager and Medication confirmation process and any additional information necessary to be prepared for the patient’s visit.
Prepares the patient for their visit with the Care Team. The MA will be responsible for obtaining patient subjective information and vital signs.
Will ensure documentation of all relevant information, care provided and processes engaged in, in accordance with Sea Mar protocol.
Prepares exam and procedure rooms by stocking with the appropriate supplies and disinfecting as per established protocol.
Maintains professional standards and follows the treatment policies and procedures of the organization. This will require the MA to administer IM, SubQ and intradermal injections. He/she will also administer oral, rectal, inhaled medication as ordered by the provider.
Ensures that medication administration is documented according to protocol.
Responsible for maintaining and reconciling medication and immunization data/list.
Maintains professional standards and follows the treatment policies and procedures of the organization
Respects the cultural diversity of Sea Mar patients and staff.
Attends regular staff meetings and in service training.
Ensures medication storage, maintenance, dispensing and waste logs are maintained in accordance with Sea Mar policies and procedures. Any area of non-compliance should be reported immediately to the supervisor manager.
Ensures quality controls are performed and documented as required. Any area of non-compliance should be reported immediately to the supervisor / manager.
Assists providers with GYN exams, I & D’s, and other minor procedures.
Demonstrates clear and concise written and verbal communication skills.
Reports any abnormal vital signs to the provider immediately.
Utilizes aseptic (sterile) technique.
Assists with ordering of department supplies.
Assists Nursing/MA Supervisors with streamlining and implementing pod/flow systems to improve efficiency and effectiveness.
Ensures that all medical, nursing, health & safety and personnel policies and procedures are being followed and implemented.
Completes all point of care referrals for patients including specialty care, care coordination and other services. Informs patients regarding specialty referral, providing required information to specialist’s offices for point of care referral processing, including but not limited to, labs, EHR notes, etc.
Assists with obtaining laboratory tests and results.
Assist with obtaining patient notes and records from hospitals and other provider offices.
Maintains positive collaborative working relationships with co-workers, specialists and community organizations.
Utilizes AIDET to ensure excellent customer service at each patient visit including escorting each patient to and from the treatment rooms.
Incoming clinical phone calls will be sent to the MA Supervisor, Nurse Supervisor or Nurse Manager. Any calls referred to you will be resolved in one business day.
Will appropriately and professionally communicate provider delays and delays in patient flow to the front desk staff, direct supervisor and the patient.
Ensure proper management of bio-hazardous waste.
Assists with pharmacy requests.
Ensures infection control and standard precautions are followed according to Sea Mar policy.
Demonstrates proficiency in the nursing parameters of the Electronic Health Record and Practice Management Application programs.
Demonstrates knowledge, proficiency and compliance with regulatory requirements including, but not limited to: Joint Commission, NPSG, Department of Health, Clinical Quality Measures, PCMH, QI and other contractual obligations.
If works as a Scribe, the MA will demonstrate proficiency as a scribe.
Maintain patient confidentiality and privacy at all times.
Will ensure compliance with all HIPAA regulations at all times.
Will perform other duties as assigned.
Personnel and Performance Metrics
Adhere to schedule and be prepared to provide services by 8am each day
Provider services using AIDET skills at all times
Complete quality care gaps for 100% of patients treated
Provider services to a minimum of ten patients a day
Strongly support Follow My Health enrollment
Close chart notes within 24 hours of service
Must be able to support an average of 21 patient visits a day for a full days schedule per provider (MD) and an average of 18 patient visits per day per provider (ARNP/PA).
Responsibilities:
Follow protocol in rooming and exiting patients
Complete all provider specialty referrals for each patient
Administer injections and distribute oral medications under physicians’ order
Assist the medical provider with office visits, minor surgical procedures and ensure good communication
Process Medication Refills
This is not a full comprehensive list of Duties/Responsibilities. Other duties may be assigned.
Education and/or Requirements:
Must have a Washington State MA-Certificate or possess an MA-Interim License and pass the exam within the 90-day probationary period
Previous experience in family medicine preferred.
Must obtain Basic Life Support (BLS) CPR within 90 days of hire date and is required to maintain current BLS CPR throughout employment
Bilingual in English/Spanish is preferred, not required
How to Apply:
To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Laura Bernabe, MA Supervisor at LauraBernabe@seamarchc.org
Sea Mar is an Equal Opportunity Employer
Posted on 04/25/2023
External candidates considered after 04/28/2023
This position is represented by Office and Professional Employees International Union (OPEIU).
Please visit our website to learn more about us at www.seamar.org. You may also apply thru our Career page at https://www.seamar.org/jobs-general.html
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