Job Information
Horizon Behavioral Health, PLLC Administrative Assistant in Everett, Pennsylvania
Work is characterized by supporting the performance and operation of comprehensive behavioral health projects and coordinated tasks to meet the goals of clinic operations including telehealth. Ability to work with professional, administrative, and case management staff, and patients with justice involvement and behavioral health needs. Assist in coordinating appointments. Examples of Work performed • Answer phone and create new patient portals. • Reporting on daily activities to supervisors. • Use spreadsheets for project management and feedback. • Assist with email and systems. • Assist providers and patients in execution of telehealth services. • Resolve problems to avoid delays in the delivery of telehealth services. • Introduce patients and receiving site staff to telehealth technology and programs. • Initiate secure web-based telehealth sessions. • Assist with benefits application and verification. • Attend regular training sessions with clinical and nonclinical staff and telehealth partners. • Run errands. Knowledge, Skills and Abilities • Highly organized and reliable. • Able and willing to learn systems and processes. • Excellent communication skills. • Knowledge of related community resources and agencies. • Ability to establish and maintain effective working relationships with project and community partners. • Knowledge of common computer systems and telehealth technology. • Skills of rapport building and patient engagement. Minimum Education and experience Qualifications: HS diploma/GED, one year experience working in office setting; prefer experience in healthcare office.