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UPMC is excited to invite you to apply for the Office Assistant II position! This full-time role offers day shift hours from 7:30 a.m. to 4:00 p.m., with occasional travel required. We are seeking an individual with prior experience in a medical office setting who is passionate about delivering exceptional patient care. Apply today to join a great team and receive a robust Totals Reward package!!

Responsibilities:

• Verify patient information and records in the medical record and computerized scheduling systems to ensure accuracy.

• Prepare patient charts for upcoming appointments and complete necessary paperwork, including encounter forms and referrals.

• Utilize the computer system to generate billing information and assist with the inpatient billing process.

• Maintain a clean and organized waiting area, including the beverage station and reading materials.

• Greet and register patients courteously, provide instructions and directions, and manage check-in and check-out processes.

• Answer questions about patient appointments and testing, screen telephone calls, take messages, and provide information.

• Schedule, coordinate, and reschedule patient appointments, and relay messages to staff and providers.

• Assist physicians with transcription and dictation, review for accuracy, process medical records release requests, and manage office supply inventory.

• Schedule diagnostic testing, obtain insurance authorizations, verifications, and referrals in a timely manner.

• Use automated financial management system modules for scheduling, information verification, entering charges, co-payment collection, and reconciliation.

Required:

• High school diploma or GED

• Three years of work experience, preferably in a medical office setting

• Word processing and computer experience

Preferred:

• Knowledge of medical terminology

• Customer Service experience

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran