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Job Description Summary

As the primary point of contact for hospital and non-hospital customers, your role will ensure the successful implementation of Medication Delivery Solutions. You will drive customer satisfaction and revenue growth by building strong, lasting relationships with clients. Through solution selling, cross-functional collaboration, and customer-centric practices, let's contribute to the Commercial Excellence 2025 vision.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Our vision for Medication Delivery Solutions at BD

As a leading manufacturer and supplier of products that are used daily in healthcare, the Medication Delivery Solutions (MDS) team provide a wide range of products for injection and infusion therapy, regional anaesthesia and closed medication management.

About the role

We are seeking a driven and customer-centric Inside Sales Account Manager to join our Medication Delivery Solutions (MDS) team. In this pivotal role, you will be the primary point of contact for our hospital and non-hospital customers, ensuring the successful implementation of our solutions and driving customer satisfaction. As a key contributor to our Commercial Excellence 2025 vision, you will play a crucial part in accelerating revenue growth and encouraging strong, lasting relationships with our clients.

Main responsibilities will include:

• Act as a single point of contact for hospital and non-hospital customers on the MDS product portfolio

• Manage day-to-day operations of accounts through personal ownership and stakeholder management

• Ensure implementation of solutions aligns with customer needs, collaborating with internal teams

• Develop insights into decision-makers and influencers in the market

• Build long-term, positive relationships with customers through business acumen

• Strengthen relationships with existing customers and develop new customer relationships using CRM principles

• Lead cross-functional teams to ensure customer happiness and success

• Drive upselling and cross-selling in existing accounts

• Identify, develop, and convert business opportunities

• Achieve agreed sales growth, profit, and other objectives for the region

• Incorporate customer centricity and Salesforce.com into daily activities

• Develop, monitor, and drive account plans and sales strategies

• Adopt commercial perfection programs and activities (e.g., SFDC, pricing)

• Understand customer needs and how products/solutions can improve patient care

About you

• Proven experience in a customer-facing commercial role, with a track record in solution selling and cross-functional collaboration

• Proficient in recognizing business potential and adept at developing and converting opportunities for growth.

• Excellent communication and social skills, with the ability to build long-term partnerships and influence cross-functional teams

• Proficiency in forecasting, handling, analyzing, and reporting on opportunity pipelines and business-related critical metrics

• Proficiency in English and French, with conversational Dutch skills

• Embodiment of trust, integrity, and ethical conduct within and outside the organization

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

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Primary Work Location

BEL Erembodegem - Dorp 86

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.