Experience Inc. Jobs

Description We are offering a long term contract employment opportunity for a Medical Receptionist in the Healthcare/NHS industry. The role is based in Emeryville, California, 94608, United States. The Medical Receptionist will provide key administrative support within our healthcare team, ensuring smooth operations and high-quality patient service.

Responsibilities:

• Deliver exceptional customer service to all patients and guests, fostering a welcoming and friendly environment.

• Manage patient check-in and check-out processes, including verification of patient demographics and insurance details.

• Efficiently process authorizations for HMO and Medicare office visits.

• Respond to and direct incoming telephone calls, maintaining detail-oriented etiquette at all times.

• Handle routine inquiries, forwarding more complex inquiries to the appropriate personnel.

• Schedule and audit patient appointments, ensuring effective patient flow and care.

• Oversee the upkeep of the waiting room, ensuring it remains neat and well-stocked.

• Carry out a range of clerical and reception duties to support the wider team.

• Verify commercial insurance eligibility and benefits for all patients.

• Collect copayments and maintain accurate patient credit records. Requirements • Minimum of 1 year experience in a similar role

• Proficient in receptionist duties including managing phone lines and greeting patients

• Familiarity with patient scheduling and coordinating appointments

• Experience in medical billing and an understanding of the processes involved

• Possession of a coding certificate is desirable

• Knowledge and experience in medical coding is required

• Proficiency in ICD-10 coding system is a must-have TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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