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Major Duties Classification: Exempt / Non-Bargaining Position may be located remote. #LI-Remote Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Consolidated Communications is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Consolidated, our employees make the difference. We welcome and value individuals from different cultures, with diverse life and work experiences and educational backgrounds. The MDU Operations Manager - Inside Wiring, will be responsible for overseeing all aspects of the inside wiring operations within multi-dwelling unit (MDU) properties. Will play a crucial role in ensuring the efficient and effective deployment of fiber-optic infrastructure to provide high-quality internet services to our customers. This position involves onboarding and managing subcontractors, coordinating installation projects, maintaining quality standards. Responsibilities Manage subcontractor relationships, contracts, and performance. Provide training and guidance to ensure compliance with industry standards and safety protocols Foster a culture of teamwork, professionalism, and continuous improvement. Plan, coordinate, and execute inside wiring projects in MDU properties. Ensure timely completion of installations, adhering to project schedules and budgets. Monitor project progress and address any issues or obstacles that may arise. Implement and maintain quality control measures to ensure high-quality inside wiring installations. Conduct regular inspections and audits to verify compliance with industry standards and company guidelines. Identify and onboard subcontractors for inside wiring projects when needed. Ensure that subcontractors meet company standards and safety requirements. Address customer inquiries and concerns related to inside wiring installations. Work closely with the customer support team to resolve issues promptly and maintain high customer satisfaction levels. Qualifications Minimum Qualifications Proven experience in inside wiring operations, preferably in the telecommunications or fiber-optic industry. Strong project management skills with the ability to manage multiple projects simultaneously. Excellent leadership and team-building capabilities. Knowledge of industry standards and regulations related to inside wiring. Strong communication and interpersonal skills. Problem-solving and decision-making abilities. Safety-conscious mindset. Ability to travel within serviceable areas Education Bachelor's degree in a related field or equivalent work experience. Preferred Qualifications Proven and successful project management leadership and subcontractor team management Strong analytical, statistical, quantitative and deduction skills and the ability to make qualitative judgments Experience in training and onboarding subcontractor teams RELATED WORK EXPERIENCE Operations and project management experience: 7+ yrs. Telecommunications leadership experience: 5-7 yrs. Knowledge of MDU fiber-based telecommunications services: 5+ yrs. Benefits Offered We are proud to offer a comprehensive and competitive benefits package: 401(k) matching Medical, Rx, Dental and Vision insurance Disability insurance Flexible spending account Health savings account Life insurance Tuition reimbursement Paid vacation and personal days Paid holidays Employee Assistance Program Annual bonus program to eligible employee's based upon organizati