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Nordstrom Area Maintenance Manager in Elizabethtown, Pennsylvania

Job Description

The Area Maintenance Manager is the manager on shift providing leadership and direction to a team of highly skilled technicians and managers in delivering Material Handling, Industrial Automation and Base building services in a 24 / 7 logistics environment. This position will be responsible to lead using KPIs/metrics that will set the maintenance and operations teams up for success.

This role reports to the Sr Maintenance Manager or Maintenance Manager and manages the Controls Systems Specialists and MHE Technicians on their shift.

A day in the life…

  • Establish and maintain a safety-first culture by promoting and driving safe work practices, timely training, and best practices

  • Responsible for performance of vendors and suppliers

  • Lead and manage a shift of material handling, controls, and facility technicians to 100% equipment uptime

  • Develop and design solutions to difficult problems, manage outside contractors and be on call for emergencies

  • Handle multiple projects and daily activities, meet deadlines and develop plans on how to accomplish departmental and distribution goals

  • Ensure that all safety programs and procedures are followed

  • Develop and maintain preventative maintenance programs and good working relationships with senior operations leaders

  • Develop business plans and provide guidance and direction for the successful implementation of those plans

  • Uphold contract terms and conditions with subcontractors and suppliers to ensure proper delivery of goods and services against contracts and expectations

  • Act as point of contact with site occupants, property management/ Landlords to coordinate FM activities and ensure company and customer needs are met

  • Assist in the development and ongoing management of detailed, zero-based operating budgets

  • Support the business by developing and implementing standard operating procedures (SOPs) and preventive maintenance schedules (PM) to support all areas

  • Partner with management and others to anticipate future business changes and challenges and proactively implement new or revised plans

  • Create a strong culture by building and maintaining a high performing team who is engaged, innovative and deeply connected to the mission of supporting our customers

  • Support optimal facility performance through contracted cleaning services, HVAC, Vertical Transportation, Restaurant, Fire and Life Safety and Pest contracts etc.

  • Coordinate system repairs and monitoring systems to ensure maximum uptime and system performance

  • Execute audits and record-keeping practices to ensure program adherence

You’ve got this if…

  • Four-year degree in a related discipline or relevant combination of experience

  • A minimum of three to five years of direct supervision or lead support of multi-building operations is required

  • Experience in managing MHE, Controls and PIT operations.

  • Demonstrated experience in managing 24 / 7 operations in a fast-paced work environment

  • Superior client relationship management skills

  • Demonstrated negotiation skills

  • Ability to plan and manage within budget and time constraints

  • Strategic thinker with strong implementation orientation

  • Basic understanding of commercial leases, contract documents and routine accounting methods

  • Familiarity with and understanding of building systems

  • Ability to multitask and work without direct supervision

  • Excellent prioritization and conflict resolution

  • Proficient in and experience with Microsoft Office Suite (Word, Excel, PowerPoint, Access and Outlook) , and possess strong written, verbal and people skills . Strong organizational skills and collaborative management style needed

  • Affiliation with professional organizations such as IFMA, BOMA, RILA, Nexus, PRSM

  • Six Sigma, Lean, TPC, or other operational excellence methodology certifications

  • Excellent project management skills to ensure timely and accurate delivery of related projects

  • Broad network of facilities professionals and supplier base to draw upon when needed

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away

  • Life Insurance and Disability

  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

Nordstrom Careers Privacy Policy: https://careers.nordstrom.com/#/contact-us/privacy

© 2021 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We’ve been on the Fortune™ 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.

CUSTOMER OBSESSED

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART

We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

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