Experience Inc. Jobs

Description

Job Description:

As an Accounts Receivable Specialist, you will play a key role in managing and supporting the escheatment project. This position focuses on researching aged credit balances, sending notices to customers, and assisting with the preparation of refund packages for those who respond. The position will require attention to detail, analytical skills, and effective communication to ensure the project is completed efficiently and accurately.

Work Schedule:

• Hybrid Schedule: 3 days remote, 2 days onsite

Key Responsibilities:

• Research aged credit balances for approximately 120 customers, involving about 250 transactions and totaling around $414K in credits.

• Send out notices to customers regarding credit balances that may need to be escheated in compliance with state regulations.

• Prepare escheatment packages by gathering and organizing all necessary documentation for credits that remain unresolved.

• Assist with refund preparations for customers who respond to the notices, ensuring timely and accurate processing of refunds.

• Maintain accurate records and documentation of all correspondence and activities related to the project.

• Collaborate with internal teams to ensure smooth execution and resolution of aged balances.

• Identify and escalate any issues or discrepancies in the credit balances that need further investigation.

  Requirements • Proficiency in Customer Service

• Understanding of Office Functions

• Proficiency in Microsoft Excel

• Familiarity with various Policy structures

• Experience with Invoice processing

• Ability to conduct Research and analysis

• Knowledge of Pricing strategies

• Experience with ERP - Enterprise Resource Planning

• Understanding of Collection Processes

• Experience in Credit - Collections

• Knowledge in Credit management

• Experience with Financial Notes

• Excellent Communication Skills

• Experience with Purchase Orders

• Ability to provide Customer Support

• Experience in Research Analysis

• Proficiency in Order Entry

• Experience in Dispute Resolution

• Familiarity with ERP Solutions

• Experience in handling Notices

• Knowledge of Credit Risk Management

• Excellent Interpersonal Communication skills

• Experience in handling Outstanding Invoices

• Understanding of Organizational Objectives

• Ability to identify and address Invalid entries or processes.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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