Experience Inc. Jobs

Responsibilities The receptionist will be responsible for all new client intakes coming in via call, text, and email from the beginning to the end of the process This is to include scheduling a time to speak with any potential new clients, gathering necessary information and filling out the intake sheet, verifying insurance benefits, sending paperwork, and scheduling clients first appointments In addition to these duties, the receptionist will assist other receptionists with day to day tasks including, but not limited to, maintaining cleanliness of office, scanning documents, scheduling appointments, and assisting clinical staff Respond to all phone calls, texts, and emails regarding service inquiries Oversee intake process Coordinate with receptionist for daily and end-of-day tasks Maintain completion of entering insurance payments and updating claims spreadsheet Scan and complete weekly deposits to the bank Follow up with all new intakes in a timely manner (1-2 business days) Scan intake documents into SP files Thoroughly follow through each step of the intake process Complete weekly report and submit to Administrative Supervisor Maintain intake log statistics and provide weekly report to Supervisor Answering telephone calls and text messages from clients Notify therapists of client cancelations and messages Assist therapists with client and office needs Keeps client appointment times on schedule by notifying provider of clients arrival Scheduling of playroom and art/sandtray rooms Daily scheduling of office sharing for therapists Assist in clean up of playroom as necessary Collect daily copays from clients upon arrival Maintain office cleanliness (i.e. pickup waiting area, wash dishes, take out trash) Maintain a strict code of ethics regarding client confidentiality by adhering to all HIPAA regulations Open and sort daily mail Open/close office Send End of Shift report daily to receptionist and Supervisors Perform other clerical duties such as photocopying, faxing, etc Assist with other administrative tasks as needed Benefits Pay: From $13.00 per hour

Qualifications Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Professional attitude and appearance Multitasking and time-management skills, with the ability to prioritize tasks Customer Service Attitude Excellent organizational skills This is an excellent opportunity for someone who is detail-oriented, has strong communication skills, and enjoys providing exceptional customer service