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Southwest Key Programs Lead Medical Coordinator-LVN in El Paso, Texas

The Lead Medical Coordinator (LMC) is responsible for guiding and ensuring the quality of clinical services, treatment, and/or interventions provided to Unaccompanied Minor’s (UM) in the programs in collaboration with the Regional Director of Nursing and contracted physicians. The LMC is devoted to the delivery of medical care in Southwest Key program setting with the emphasis on disease prevention and health maintenance. Additional responsibilities include ensuring compliance with State licensing, Office of Refugee Resettlement (ORR), and all policies and procedures implemented by Southwest Key Programs.

  • Ensures all infection control, OSHA, CDC, and State licensing guidelines are followed and maintained in all medical departments.

  • Coordinates and supervises medical staff and is responsible for evaluation of their performance and skills.

  • Coordinates regional meetings, training, and presentations for professional development of the medical staff.

  • Creates and implements tools to monitor and audit the performance of the medical departments.

  • Creates strategies and action plans for the prevention of infectious disease outbreaks. Investigates possible outbreaks and coordinates proper resources in response into any confirmed outbreak.

  • Maintains and implements any recommendations given by the Public Health Departments, CDC, and ORR in collaboration with the Regional Director of Nursing.

  • Must be sensitive to the needs of minors in UMP, which includes all areas of services.

  • Participates in the development and delivery of on-the-job training for medical staff as needed.

  • Performs nursing consultations and other duties as assigned within the scope of nursing services.

  • Provides quality assurance for the medical department to include the following (not limited to): Oral, written, and statistical reports, presentations, auditing of electronic medical records, maintaining all medical department electronic systems (ETO, PCC, PCU, UAC portal) and all medical documents completed and provided by the medical department.

  • Provides health management, effective communication, and leadership in the execution and direction of quality services to minors, and staff.

  • Recommends infection control procedures that are cost effective by accurately forecasting budgetary needs to maintain a safe environment for children in care

  • Performs and coordinates clinical care as follows: maintains medical supplies and prescribed medications, follows standing orders, State licensing, and SW Key policies and procedures for providing over the counter medications to minors, prepares youth for examinations, and any other clinical tasks as needed

  • Able to react to change productively and handle other essential tasks as assigned.

  • Develop and maintain effective communication and working relationships with staff, co-workers, physicians, and UM

  • Develop and expand medical, specialty and dental services with local providers.

  • Maintain Health Information Privacy HIPAA.

  • The ability to work under pressure to meet deadlines.

  • Coordinating the staffing of medication errors, significant incident reports and other incidents as needed.

  • Develop and maintain ongoing partnerships and communication with medical providers and other agencies.

  • Respond and comply to individual emergency medical needs immediately.

  • Maintain professionalism, confidentiality, and ethical standards enforced by Southwest Key Programs

  • Registered Nurse (RN) from an accredited college or university with a bachelor’s or Associates degree in nursing Minimum of 1-year direct patient care experience.


  • Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN) AND Licensure according to State requirements with two to five years of nursing experience in an outpatient, assisted living, hospital, or public health/community setting.

*Foreign Graduates in Medical Sciences (e.g., physicians and nurses): Applicants from countries or territories outside the USA must meet the criteria validated by the appropriate USA Institutions E.g., Educational Commission for Foreign Medical Graduates (ECFMG) for physicians and the Commission on Graduates of Foreign Nursing Schools (CGFNS)

  • Cleared Tuberculosis test results.

  • Immunization documentation: Tetanus, diphtheria, pertussis (Td/Tdap), Varicella, Measles, mumps, rubella (MMR), Hepatitis A and B.

  • Cleared background check from appropriate entity.

  • Cleared drug test results (for Texas programs only).

  • Valid Drivers’ License.

  • Willingness to work a flexible schedule and be on-call evenings and weekends.

  • Comply with annual training requirements/licensure/certifications.


  • Bilingual. (Spanish/English).

  • 1 year of supervisory experience

Must demonstrate exceptional:

REASONING ABILITY: Ability to define problem, collect data, establish facts, and draw valid conclusions. Ability to read, analyze, and interpret common scientific technical journals, financial reports, and legal documents. Ability to effectively present information to executive management, public groups, and management team. Ability to communicate and respond to common inquiries or complaints from both clients and staff from a variety of disciplines.

SUPERVISORY SKILLS: Ability to carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.


  • 2-3 years of full-time experience in a pediatric hospital, clinic, medical department or physician’s office.

  • 2-3- years of experience in coordinating medical services in a health care setting with pediatric population.

Skills Preferred:

  • Cultural competence and sensitivity to the needs of a diverse Unaccompanied Minors population.

  • Experience must focus on community-based programs, and/or direct practical experience with UM

  • Bending, stooping, and lifting a minimum of 15-25 lbs. required to complete daily tasks.

  • Must have the ability to remain in standing position for extended periods of the workday

Ability to work a flexible work schedule is required dependent upon the department, facility, or program in which s/he works, and job duties assigned. Work schedules are subject to variation from time to time depending on the needs of the department, facility, or program. The work is performed in a shelter setting, which operates 24 hours a day, 7 days a week, 365 days a year. To satisfactorily perform all job duties for this position, medical provider and staff are expected to be available to work at any time as directed by his/her supervisor. Ability to travel in and out State if needed of the time.

ID: 2022-20573

External Company URL: www.swkey.org

Street: 315 E. Franklin