Experience Inc. Jobs

TAM Residential was formed because we wanted to provide an excellent customer service experience for everyone. We provide our team members with a work environment that will help them grow in their career, help them obtain your personal goals, use their talents to contribute to the team, and to have FUN!! TAM was recently awarded NAA's Top Employer for 2022! JOB SUMMARY: The Lead Maintenance Technician position assists in the overall management of maintenance personnel, supervision of unit turnover, repairs, renovations, projects and on call emergencies. The Lead Maintenance Technician will be directly responsible for carrying out all health and safety procedures that have to do with the property, its residents, and employees. ESSENTIAL JOB FUNCTIONS: • Oversee the completion all maintenance requests taken from residents within 24 hours, if possible. To be on-call 24 hours a day in accordance with scheduling. Handle emergencies from residents and property emergencies such as fire or flood, following all safety rules. • Perform routine scheduled inspections of the premises to include items such as A/C compressors, roofs, stairs, parking areas, laundry facilities, trash enclosures, walkways, and exterior lighting. Assure that all exterior walks and stairs surrounding the buildings are free of hazards. Maintain all storage and maintenance shops with monthly inventory and organization procedures. Ensure proper storage of all chemicals according to manufacturing and company guidelines. Supervision of all tools, hardware, equipment, and cleaning supplies. Maintain and update a maintenance equipment inventory list. • Report to work on time with a neat and professional appearance or, if provided by the company, a uniform with safety accessories. Be always courteous and pleasant to residents and co-workers. Maintain a professional and courteous relationship with vendors. • Train, guide and set examples for those supervised. Supervise porters regarding cleaning and maintenance of grounds. Supervise cleaning of all pools and pool areas daily. Maintain playground and other recreational areas in proper order. Performance is up to standard when the exterior of the property appearance and amenities are clean and always inviting. • Inspect vacant apartments, enabling such units to be turned over properly (in a “move-in condition”). Provide at a minimum of 5 make ready units per week to the office. Assurance that every unit is ready when unit is marked, as complete. • Daily record keeping for Freon replacement log and pool log per City, County, State and Federal guidelines. • Assist the community manager in maintaining accurate accounting of newly installed appliances/equipment in the accurate unit number. Maintain the MSDS (Material, Safety Data Sheets), notebook with accurate information on products currently used on property. • Perform property inspections weekly with the community manager and create an ongoing preventative maintenance and immediate repairs list. • Hold a current certification in both HVAC and pool maintenance. • Maintain liability insurance, a means of transportation and hold a valid, state issued, driver’s license. • It is the duty of the Lead Maintenance Technician to implement safety standards that are described in the Topaz Asset Management employee manual. • Participate in the evaluation of staff performance within the guidelines of the employee handbook. • Perform daily updates to property management software as directed by community manager. • May be required to travel to other Topaz Asset Management communities, providing your own means of transportation unless it is an out of state visit. • Assist the management staff with resident social activities, posting of notices and marketing materials. • Tools of the trade will be provided and secured at the community maintenance facility. Personal tools that become damaged, misplaced, or stolen will not be replaced by Topaz Asset Management at any time. • Other duties as assigned. SKILLS AND ABILITIES: • Computer literate to the extent of working with a computer daily. • Weekend and evening work may be required. EDUCATION /EXPERIENCE: • A minimum of two years in a related supervisory position. WORKING CONDITIONS: • Ability to operate in an open work area with moderate everyday noise. • Ability to work from multiple locations. • Ability to perform other duties as required. PHYSICAL DEMANDS: • Ability to frequently, and sometimes for long periods of time, sit, stand, climb and descend stairs, walk, extend arms and hands forward and overhead, using fingers to grasp, and carry. • The ability to frequently lift, carry, push or pull 25 to 50 lbs. in a correct and safe manner. • Physically able to climb numerous flights of stairs daily. • Stooping: Frequently bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles. • Kneeling: Frequently bending legs at knees to come to rest on knee or knees. • Crouching: Frequently bending body downward and forward by bending legs and spine. • Reaching: Frequently extending hand(s) and arm(s) in any direction. • Handling: Frequently seizing, holding, grasping, turning, or otherwise working with hands. BENEFITS: Associates who are regularly scheduled for and work 30 hours or more per week are eligible for company-sponsored benefits the 1st day of the month, following completion of 30 continuous days of employment. Benefits offered include medical, dental and vision coverage, as well as 401K and life insurance. Regular, full-time associates are eligible to accrue paid time off (PTO) and holiday pay. EEOC: TAM Residential is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.