Job Information
CRAVE ROJAS LLC Host / Hostess in EL PASO, Texas
Are you enthusiastic about creating a welcoming atmosphere for guests? Do you thrive in a fast-paced restaurant environment?
Welcome to the Host team! As a Host / Hostess, you will play a crucial role in ensuring guests have a delightful dining experience from the moment they arrive. Join us and be part of a dynamic team where you will learn valuable customer service and communication skills.
Job Description
- Greet and welcome guests with a genuine smile and positive attitude.
- Manage the flow of guests by taking reservations, assigning tables, and ensuring efficient seating.
- Learn to calculate and provide accurate wait times, keeping guests informed.
- Maintain a clean and organized front-of-house area.
- Communicate effectively with servers and kitchen staff for a smooth seating process.
- Escort guests to tables, present menus, and accommodate special requests.
- Engage with guests, anticipate their needs, and provide prompt assistance.
- Stay informed about the menu, specials, and promotions to offer accurate information.
- Handle guest complaints professionally or escalate when necessary.
- Collaborate with the team to ensure exceptional customer service.
- Monitor and manage table turnover efficiently.
- Uphold grooming and dress code standards while maintaining a professional appearance.
- Maintain high standards of cleanliness and hygiene in the restaurant.