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Job Description Summary

As an OT Support Engineer you will support and improve the IT network and infrastructure within manufacturing and radiopharmacies, using reliable technology within the highly regulated environment of GE HealthCare Pharmaceutical Diagnostics. You will provide support in case of problems that originate or link to the network or OT infrastructure. This is a fulltime permanent role, based onsite in Eindhoven.

Job Description

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Pharmaceutical Diagnostics (PDx) business is the number one global supplier of contrast media and molecular imaging agents used to enhance medical imaging exams. Used throughout all major disease area diagnostic and treatment pathways, PDx products support three patients every second around the world.

GE Healthcare in Eindhoven produces and distributes pharmaceutical products for hospitals worldwide. As part of the Pharmaceutical Diagnostics (PDx) business of GE Healthcare, we support the PDx vision of being the best-in-class supply chain delivering the right dose to the right patient at the right time.

Essential Responsibilities

• Provides troubleshooting and maintenance as needed for client systems, printers and communications links to ensure operational availability;

• Install client hardware and software per standardized documentation;

• Builds, configures, and troubleshoots software and hardware enhancements, application deployments and infrastructure upgrades;

• Troubleshoot basic networks issues;

• Works with functional leadership to develop the framework of established operating procedures to implement new or updated technologies to the operating system platforms of the business, within legal and company rules;

• Complete all planned Quality & Compliance training within the defined deadlines.

Basic Requirements

• Dutch and English written and verbal communication skills;

• BScDegree in Information Systems, Computer Science or related technical discipline or equivalent;

• Relevant IT experience supporting software and hardware of Windows clients;

• Knowledge and experience with Microsoft 7 / 10;

• Systems deployment, administration, performance tuning, and monitoring

• Experience with IT service management;

• Knowledge and experience with systematic planning, implementation, monitoring and improvement of IT processes;

• ​Knowledge and experience with Windows Server 2016 / 2019 / 2022, VMware ESXi & vSphere is an advantage;

• Experience in a GxP controlled environment is an advantage.

Competencies

• Enthusiastic and customer-oriented IT professional who is looking for an informal working environment in which you can learn new things and where you can make an important contribution to the team;

• Able to work in a (project)team as well as individual contributor;

• Proactive and out of the box thinking;

• Influencing skills.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support

Inclusion & Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or age, disability, protected veteran status or other characteristics protected by law.

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Additional Information

Relocation Assistance Provided: No