Job Information
City of Edmond Technology Services Technician in Edmond, Oklahoma
This job was posted by https://okjobmatch.com : For more information, please see: https://okjobmatch.com/jobs/3156907
Learn more about the City of Edmond by visiting theCity of Edmond\'s website.{target="_blank" rel="noopener"}
Starting Salary:\$24.07\$26.34(depending on experience)
This is a Safety Sensitive Position.
To increase your chances of being considered for the position, please submit a resume, cover letter, or other document(PDF format preferred)explaining your work history, experience, and qualificationsOR you can fill out your Work History in this application.
About this Position
The Technology Services Technician installs and maintains computer hardware and software in the Police Department, but it is not a basic IT technician job sitting at a computerassignments will change every day, and their responsibilities directly impact a Police Officers ability to perform their duties. This IT Service Technician job will also train users and assist with operational issues inside the department. Accuracy, multi-tasking, and prioritization skills are essential. Incumbents will operate on a rotating on-call schedule up to 1 week at a time (24 hours a day).
Responsibilities
Provide support to end users on all computer issues
Identify, research, and resolve technical problems
Respond to telephone calls, e-mails, and personal requests for technical support 24 hours a day as needed
Compile and maintain inventory of all technology-related hardware in the department
Install and maintain new and current computer hardware in the department
Train and support users on the basic operation of software
Troubleshoot, document, and maintain the department\'s computers and software systems
Assist in the installation, maintenance, and troubleshooting of the department\'s in-car video system and body-camera system
Qualifications
- General knowledge equivalent to 2 years of college
- 3 years of related experience and/or training
- Orequivalent combination of education and experience
- Valid Oklahoma Driver\'s License and a driving record acceptable to the City\'s insurance carrier
Necessary Skills
- Ability to provide technical help, basic software support, and database analysis
- Ability and willingness to operate on a rotating on-call schedule up to 1 week at a time (24 hours a day)
- Ability to meet the required physical standards for this position
- Ability to pass extensive background process and pre-employment drug and audio screenings
Benefits
- Generous benefits package including health, vision, and dental insurance
- Access to a dedicatedprimary care medical clinic{target="_blank" rel="noopener"}at no cost to employees and covered dependents
- Generous time off, paid holidays, longevity rewards, and retirement benefits
- Paid parental leave
- Potential for bilingual pay
- A tangible impact to thePolice Department{target="_blank" rel="noopener"}and residents in the City of Edmond
- A dynamic and inclusive environment where your contributions are valued
APPLICATIONS WILL BE ACCEPTED UNTIL POSITION IS FILLED.
The City of Edmond is an equal opportunity employer. Edmond does not discriminate against employees and/or potential employees. Adverse action based upon an applicants and/or employees race, gender, gender identity, sexual orientation, age, religion, national origin, pregnancy, disability, genetic information, and military service is expressly prohibited.No decision affecting the terms, conditions and/or benefits of employment with the City of Edmond is based upon an individuals membership in any of the aforementioned protected classes.