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Robert Half International EDI Coordinator in Edison, New Jersey

Description

Responsibilities

Process both electronic orders via EDI processing.

Review non-EDI customer orders and manually enter or import sales orders into our ERP.

High level of cross departmental communications with the Sales Support and Distribution Center teams.

Monitor all orders to ensure timely outbound shipments.

Ensuring accurate and timely processing of EDI transactions.

Assisting internal users with requests for order revisions as well as, EDI related questions.

Handling EDI and ad-hoc projects as needed. Ex Sku reference tables, ship to addresses etc.

Resolving all order-related discrepancies and assisting in vendor chargeback research on orders.

Analysis and updating of aged orders.

Daily review of reports which detail order issues and call out to the sales team

Review allocation concerns with the sales support team.

Assist various accounts via email and phone regarding the order status, cancellation request and/or revisions

Submit hot container needs to production and the DC’s.

Follow-up on necessary changes needed from identified issues

Process amendments to orders received from Reps and Direct Customers

Maintain Cross Reference Files between Customers and Communicate pricing issues

Enter sample orders-

Run Critical Item Reports to review potential backorders

Review non-EDI customer orders and manually enter into ERP system

Review E-commerce orders received on the brand's website

Send order confirmations to customers and sales team

Maintain consistent contact with sales team regarding discrepancies, missing or incorrect order information, shortages, back in stock dates, etc.

Monitor and update all customer profiles including addresses, shipping terms, and special instructions where needed

Maintain constant communication with warehouse to ensure all pick tickets are processed in a timely manner in accordance with our SLA

Communicate any required order changes or special instructions to the warehouse

Give priorities to warehouse when needed

Ensure that orders are shipping within required ship window/to be delivered by the required date.

Ensure all orders are fulfilled as complete as possible and in accordance with the customer's packing

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Requirements

EDI X12, BlueCherry ERP

Requirements / Qualifications

Excellent computer skills including MS Word, Excel and Outlook

Prior Order management experience required

Must be detail-oriented with ability to work well under pressure. High degree of detail orientation as well as high degree of accuracy

Excellent communication skills. Strong verbal and written communication, analytical and problem-solving skills required.

Strong interpersonal skills and the ability to work well in team environment.

Able to work autonomously, without supervisi

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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