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Senior Program Management Lead is accountable for management and delivery of complex/large portfolio of programs and projects, and functional practice of program management within the area of Securities Services Middle Office and Funds Operations.

Role includes high level of exposure to clients, Product, Technology and Operations’ senior stakeholders, therefore requires comprehensive understanding of multiple areas within a function and how they interact in order to achieve the programs objectives, as well as excellent communication skills required in order to negotiate internally and externally.

Individual in this role will also be responsible for program management practice, standards and policy formulation, planning and execution.

What you will do:

• Manage and drive day-to-day delivery of multiple programs, incl. planning, control and executing to milestones and budget on multiple complex projects.

• Manage Project/Program Management professionals or a functional area

• Manage stakeholders and key organizations in order to build and manage relationships with each.

• Direct the creation of multiple work projects and manage their alignment to business goals and strategy.

• Drive adherence to project processes, procedures, methods, and standards for project delivery and leverage across the managed portfolio.

• Lead the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.

• Lead the identification and drive resolution of issues, including those outside established projects of work.

What we'll need from you:

• Project/program management experience, preferred experience in running large programs of work for Securities Services

• Relevant experience in leading and developing project teams/professionals through dynamic growth and delivering saves, planning capacity

• Master’s degree preferred

• Experience in financial services, client management

• Track of record in standardizing and driving procedures and policies across program and project management practice

• Extensive relationship building and stakeholder management skills

• Excellent organizational and prioritization skills

• Executive presence, ability to have voice heard, good working knowledge of project methodologies and tools MS Office

• Time flexible (holiday schedule is client based, time schedule is task-based, hybrid work required)

• Independent, self-motivated and hard working

What we offer:

• Competitive salary connected with annual salary review and discretionary annual performance bonus

• Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)

• Hybrid model of work – from modern offices and from home, flexible working hours

• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with

• Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)

• Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas

• Unlimited development opportunities within Citi global network

• Exposure to a wide range of internal stakeholders as well as to senior management

#LI-KK1

Job Family Group:

Operations - Transaction Services

Job Family:

Fund Accounting

Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.