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Description

About the job:

Responsible for the overall success of Youth Residential Services (YRS), with a particular emphasis on strategic planning and overseeing successful clinical treatment and offerings at each program. Define and maintain standards of excellence exceeding what is required by licensure, including accountability to achieving key clinical success measures. This position leads Youth Residential Services and works as part of the VOA leadership team to ensure quality services align with VOA MN and WI’s values and strategic vision.

See information in sections below.

Essentials:

•Organizational Leadership

· Demonstrate commitment and accountability to organization’s vision, mission, and values.

· Contribute to execution of organization’s strategic plan and operational priorities

· Develop annual strategic and operational plans for service lines, maintaining an understanding of policy and environmental shifts that might impact financial performance or service delivery

· Represent YRS and VOA MN/WI as experts in their field internally and externally

• Strategic Planning and Innovation

· Ideate, explore, and design new service delivery initiatives in response to shifting community needs and funding sources

· Through extensive knowledge of current service lines, the Senior Director will be responsible for developing, implementing, and determining sustainable strategic models that enhance and maximize the services and delivery mechanisms we provide to those in our care

· Identify, nurture, and recommend innovative mission- and program-aligned opportunities along the mental health continuum of care for youth entrusted to our care

• Financial Management and Planning

· Create and assume responsibility for annual budget planning and management

· Responsible for setting and reaching stated financial goals; understand variances and create plans to address them

· Approve service line expenditures as per spending approval policy and guidelines

• Operations and Administration

· Negotiate contracts and maintain relationships with funding and referral sources

· Assess and evaluate program results, making adjustments as appropriate

· Maintain current operational policies and administer programs in compliance with all external licensing and funding requirements

· Lead and manage service line teams

      o Manage hiring and termination of employees in existing positions/roles

      o Set clear annual performance expectations, based on defined job descriptions

      o Conduct or supervise annual performance reviews of all staff

· Work collaboratively with VOA MN/WI mission support teams (i.e., Finance, HR, IT) to ensure healthy and successful program operations

• Promote a Culturally Competent Workforce

· Facilitate Diversity, Equity and Inclusion work, ensuring activities and goals are shared and cascaded to all employees.

· Commit to expanding knowledge about culture, cultural competence, and the dimensions of culture at VOA MN/WI.

· Commit to promote cultural competence in YRS programs through staff development and training, hiring, retention, promotions, and performance reviews.

· Create a safe and supportive environment where employees can explore and develop an understanding and appreciation for all cultures.

Job Highlights:

• Medical, Dental & Vision Insurance

• 403(b) Retirement Plan

• HSA & FSA Programs

• Employer Paid Life Insurance, Short-Term/Long-Term Disability

• Quality training, continuing career education and leadership programs

• Paid Time Off (Vacation, Holiday & Sick Days)

Required Qualifications:

Education and Experience

· Fully licensed mental health professional (LICSW, LMFT, LPCC, LP) with a valid state of Minnesota License

· Must be a MN board-approved clinical supervisor OR must be eligible to be a board-approved supervisor within three months of hire

· At least five years of leadership experience in clinical or residential treatment setting

Communication and managerial skills

· Foster a high-functioning, collaborative and trusting work environment through intentional engagement and dedication to a healthy workplace culture

· Ability to demonstrate and model stable, appropriate boundaries with residents, families and staff

· Working understanding of human resource principles, practices, and procedures

· Significant problem-solving and executive skill sets

· Ability to multitask and manage time effectively

· Proven ability to meet deadlines

· Ability to function well in a high-paced and changing environment

· Excellent written and verbal communication skills

· Excellent interpersonal and customer service skills 

· Excellent organizational skills and attention to detail  

Reporting Structure

· This role will have the following direct reports – Program Directors, Nursing Director, Business Operations Manager

· This role will be part of VOA MN and WI’s Directors’ Team and engage with other senior leaders at the agency

About Us:

The Sr. Director, Youth Residential Services is part of Volunteers of America MN/WI which serves as an affiliate of the Volunteers of America parent organization. Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.

Take pride in helping others and join us today!

At VOA, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)