Job Information
H M Cragg Co Field Service Technician in Edina, Minnesota
HM Cragg has been an industry leader in the backup power solutions space for over 40 years and has achieved 600% growth over the last 10. This past year has been another record setting year for the company with 35% revenue and 10% headcount increase, and we show no signs of slowing down. One important factor that has contributed to our continued success is that we are an employee-owned organization which fosters a culture of accountability and collaboration. In addition to competitive compensation and benefits, we also believe in providing our employee-owners opportunities to advance their careers and accelerate their individual growth - both personally and professionally The Field Service Technician is responsible for the overall development and implementation of various installation and maintenance services. The person in this position will provide these services in the field at customer sites as well as in the HM Cragg corporate facility. Reporting Relationship: The Field Service Technician reports to the Service Manager Responsibilities/Accountabilities --Install/remove/replace battery systems, related accessories and hardware --Perform preventive maintenance services on battery and battery charging systems in UPS' (Uninterruptible Power Supplies), Utility and Telecommunications environments --Install/removes common system equipment/hardware, including wiring and connections on non-working equipment --Adheres to all company and industry safety policies and procedures --Adheres to the applicable customer, industry and manufacturers maintenance/installation methods and standards --Demonstrates proper operation of basic tools and test equipment --Supplies and organizes trucks with all equipment necessary to perform job functions at various sites. --Proactively stays up to date on safety training, compliance and knowledge of HAZ MAT and DOT requirements --Continually trains and develops to advance to next levels of Field Service Technician --Perform other duties as assigned Note: This position SHALL NOT perform work operations or job activities on working equipment or live circuits without the direct supervision of a qualified Level IV Technician.