Experience Inc. Jobs

A Barista is responsible for preparing and serving coffee and other beverages in a caf or coffee shop. Their primary role involves creating high-quality coffee drinks while providing excellent customer service. Heres a detailed description of a typical Barista job:

Key Responsibilities:

1. Preparing Coffee and Beverages:

   • Brew coffee, espresso, and tea beverages to customer specifications.
   • Prepare specialty drinks such as lattes, cappuccinos, mochas, and other custom beverages.
   • Operate coffee machines, grinders, and other kitchen equipment.
   • Ensure all drinks are made consistently and in line with the companys standards.

2. Customer Service:

   • Greet and engage with customers in a friendly and professional manner.
   • Take orders and provide recommendations based on customer preferences.
   • Handle cash and credit transactions efficiently and accurately.
   • Address customer concerns or complaints promptly, ensuring a positive experience.

3. Maintaining Cleanliness:

   • Keep the workspace clean and organized, following safety and sanitation guidelines.
   • Clean coffee machines, grinders, and all equipment after use.
   • Ensure the caf environment is neat and inviting for customers.

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   • Stock Management:

• Monitor inventory levels of coffee beans, milk, syrups, and other ingredients.
• Assist with restocking supplies when necessary.
• Maintain a clean and organized storage area.

Team Collaboration:

• Work alongside other baristas and staff to ensure smooth operations.
• Assist in training new baristas or other staff members.
• Follow company policies and procedures, and contribute to a positive work culture.

Promoting Products:

• Promote seasonal or special drink offerings to customers.
• Upsell pastries, snacks, and other products when appropriate.