Job Information
Hackensack Meridian Health Customer Service & Billing Rep in Eatontown, New Jersey
Overview
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
At Hackensack Meridian Health at Home, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including comprehensive Health Benefits, generous Paid Time Off, Travel Reimbursement as well as an investment in your future with a 401(k) match and Tuition Reimbursement. Per Diem team members are eligible to participate in the 401(k) match and Travel Reimbursement. At www.TeamHMH.com , you’ll find the information, resources and tools that will help you to be successful at HMH. From great benefits and innovative wellness programs, to robust learning and development opportunities, we continue to cultivate an exceptional work environment where you can do the kind of work that leads to fulfillment and professional growth.
Responsibilities
Maintain clinical records and assure timely and accurately processing and completion of records. Provide clerical and phone support.
Maintain patient records. Assure documents are filed accurately and on a regular basis. Audit patient discharge charts thoroughly and follow up to provide missing data on a consistent basis.
Photocopy materials, correspondence and/or reports as requested. Make and distribute client records.
Order patient supplies in a timely manner. Assure that supply room is neat and clean, and proper inventories are maintained.
Responsible for ordering materials and maintaining SOC packets necessary for admissions.
Log faxes in appropriate lab book and verify that lab report is received. Fax blood work / labs on a daily basis and assure log books are accurate and complete.
Answer phone in a courteous manner. Take accurate and complete phone messages and relay to the appropriate party.
Provide assistance, guidance and/or direction to visitors, patients and staff. Ascertains the nature of their business; assists and/or directs visitors and patients to the appropriate location.
Assist Medical Records Coordinator in the maintenance of employee files. Ensure all employee filing/scanning is up to date and timely.
Other duties and/or projects as assigned. Demonstrate flexibility with job responsibilities in all areas.
Adheres to HMHs Organizational competencies and standards of behavior.
Lifts a minimum of 10 lbs., pushes and pulls a minimum of 10 lbs. and stands a minimum of 4 hours a day.
Qualifications
Education, Knowledge, Skills and Abilities Required:
High School diploma, general equivalency diploma (GED), and/or GED equivalent programs
Proficient in Microsoft Office Suite
Strong Customer Service Skills
Education, Knowledge, Skills and Abilities Preferred:
DME Experience
Two (2) Years Healthcare Experience
Associates degree or higher
Job ID 2024-152726
Department DME south
Site Health Innovations Unlimited
Job Location US-NJ-Eatontown
Position Type Per Diem
Standard Hours Per Week 19
Shift Day
Shift Hours varies
Weekend Work Weekends as Needed
On Call Work On-Call Commitment Required
Holiday Work As Needed