Experience Inc. Jobs

Career Area:

Strategy

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar’s Large Track-type Tractor (LTTT) team is currently seeking a Continuous Product Improvement (CPI) Black Belt to lead projects that improve the quality, reliability and durability of the Large Track-type Tractor product line.

As a CPI Black Belt, this position plays a critical role in our quest to deliver defect-free products to our customers and will primarily focus on leading projects to achieve this goal. The role will focus on working across the organization to deliver thorough root cause corrective action (RCCA) and drive to address the “True Root Cause” of issues related to our products.

Job Duties/Responsibilities may include, but are not limited to:

• Leading CPI projects to address issues and defects related to design, manufacturing and supplier quality

• Supporting the team in data analysis to identify and prioritize key issues to ensure we minimize customer downtime

• Close collaboration with the extended team to support our End-to-End BIQ journey, including a focus on analysis of all field defects and implementing robust stop capability to protect our customers

• Create service literature (TIB’s, service magazines, special instructions and/or service letters) to communicate improvements to the field

• Provide coaching to the extended organization on effective RCCA and identification of “True Root Cause” to address the broken process that allowed the defect to be created

Success in this role will be measured in two key areas:

• CPI Project closure and “True Root Cause” resolution

• Defect per Unit (DPU) metrics for the products relative to % Defect Free targets

Basic Qualifications:

• Extensive experience in product development, design engineering, product service engineering, or as a field Technical Representative. Experience in more than one product development area or product group is desirable.

• Experience program management or project management. Candidates are expected to understand and be able to apply the tools and methods for requirements development, functional specification development, boundary diagrams, interface matrices, and FMEAs.

• Excellent communication skills (written, oral, presentation) for a global and diverse audience

• Strong analytical skills and capabilities. Ability to draw insights from data to make quick, well informed decisions.

Top Candidates Will Also Have:

• Bachelor’s degree in Engineering/Technology Field or equivalent experience

• 6 Sigma Black Belt training in DMAIC

• Ability to build strong relationships with various stakeholders and strong business acumen

• Distinct customer focus

• Ability to understand both technology and business domains

• Strong leadership, communication, and organizational skills.

What Skills you will have:

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

• Approaches a situation or problem by defining the problem or issue and determining its significance.

• Makes a systematic comparison of two or more alternative solutions.

• Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns.

• Identifies the major forces, events and people impacting and impacted by the situation at hand.

• Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

• Develops basic persuasive arguments.

• Discusses organizational culture around providing input on decisions.

• Uses active listening skills and probing techniques to surface opportunities to influence.

• Identifies who the decision makers are and how they receive information.

• Regularly presents ideas or suggestions to associates in persuasive terms.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

• Identifies and documents specific problems and resolution alternatives.

• Examines a specific problem and understands the perspective of each involved stakeholder.

• Develops alternative techniques for assessing accuracy and relevance of information.

• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.

• Uses fact-finding techniques and diagnostic tools to identify problems.

Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

• Provides input for Gantt or PERT charts or their equivalent to track project progress and status.

• Under guidance, plans and estimates simple projects.

• Assists in detailed project plans including cost, schedule, and resource requirements.

• Obtains information from stakeholders during the planning stage of a project.

• Produces standard project status reports.

Additional Information:

The primary location for this position is East Peoria, IL (SS)

Domestic relocation assistance is available

Travel will be up to 10%

Sponsorship is not available

What you will get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:

• Competitive Base Salary

• Annual incentive bonus plan*

• Medical, dental, and vision coverage

• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

• 401k savings plan

• Health savings account (HSA)

• Flexible spending accounts (FSAs)

• Short and long-term disability coverage

• Life Insurance

• Paid parental leave

• Healthy Lifestyle Programs

• Employee Assistance Programs

• Voluntary Benefits (Ex. Accident, Identity Theft Protection)

*Subject to annual eligibility and incentive plan guidelines.

Final details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

Posting Dates:

September 12, 2024 - September 29, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .