Experience Inc. Jobs

Description

Reseda Grouphelps credit unions thrive by delivering innovative products and solutions to their members and communities. Reseda Group is a wholly owned credit union service organization (CUSO) of Michigan State University Federal Credit Union. Driven by a shared goal of building better - everything - for members, Reseda Group invests in strategic partners bringing new technologies, digital resources and industry solutions to market. Learn more about us athttps://www.resedagroup.com/ The Product Manager for Reseda Group is responsible for the efficient, effective operation of the Reseda Group portfolio in accordance with established policies and procedures. They will work with the working team to ensure all product activities are well-defined and focused to achieve product and business goals. They will be responsible for championing a digital-first approach to building an indispensable user experience. In this role, they will be responsible for leading mobile strategy, building/executing a roadmap, and ensuring our mobile offering executes effectively on defined values. The Product Manager for Reseda Group will collaborate with other Technology and Marketing team members to deliver the Reseda Group product lines across iOS and Android along with other delivery channels including the web and social media, extending the core offerings in a way which is integral to our users' lives. They will work closely with the leadership organization to invent new experiences. As the Product Manager invents, they will work with front- and back-end developers to make sure we are building a cohesive user experience. They will also collaborate with the marketing team to identify new ways to introduce and attract consumers to Reseda Group through a digital-first experience. They will be responsible for setting and tracking the right goals to ensure success in the growth of our customer experience. Compensation & Benefits - Starting Pay: $110,000-125,000+ depending on experience 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums Up to 26 days of PTO within your first year, as well 11 Paid Holidays 401(k) with an immediate 2:1 Match, plus an automatic 2% contribution from company Up to 12 Weeks of Paid Parental Leave Work Arrangement -This position is able to work fully remote arrangement. Must be available during Eastern Time Zone working hours (8:30am-5:00pm). Occasional travel to conferences or to Michigan for meetings needed throughout the year (approximately 3-4 conferences and 3-4 meetings annually). Additionally, must reside within states MSUFCU is able to hire in (Arizona, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Michigan, Missouri (excluding St. Louis & Kansas City), New Hampshire, North Carolina, South Carolina, Oklahoma, Texas, Tennessee, Utah, Virginia, and Wisconsin) Essential Duties & Responsibilities Serve as a Product Lead. Work with the research and innovation teams to consume and commission research as needed to surface insights. Collaborate with contemporary Leaders to proactively listen and respond to user, client, and partner issues. Create value by delivering a compelling experience for Reseda Group clients, partners and users. Lead product vision and road-mapping, goal setting, story writing, prioritizing, project execution, A/B testing, and product roll-out strategy. Define learning agenda and key performance indicators (KPIs) to measure success/failure. Strive to deliver a 5-star app rating for all Reseda Group products. Collaborate with other team members to build and expand a shared product vision across the company, building consensus on priorities that lead to product execution. Establish clear goals and trackable metrics, pushing progress to ensure execution is on track. Driving presentable Product Roadmaps and summary on progress for consistently