Experience Inc. Jobs

Position:Full-Time

Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core values have remained at the foundation of the brand and endure today.

A part of an eyewear industry leader, Luxottica, Oliver Peoples strives to be the most prestigious and culturally distinctive eyewear company in the world.

We are committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame.

GENERAL FUNCTION

The Licensed Store Manager is responsible for leading their team on the sales floor, delivering a positive customer experience, meeting sales key performance indicators (KPIs), and merchandising the store to meet brand standards. Additionally, the Store Manager will be responsible for recruiting, onboarding, and developing their team.

MAJOR DUTIES AND RESPONSIBILITIES

• Oversees all sales and operational activities of the store to ensure weekly and monthly sales objectives are met.
• Recruits, onboards, and develops qualified talent, preferably with experience in a luxury retail environment.
• Coaches associates by providing clear, motivating and constructive performance feedback in a timely manner.
• Accurately staffs the store to consistently delivers an exceptional customer service experience.
• Provides recognition to associates for positive performance.
• Meets brand standards of presentation and operations.
• Continuously monitors the business by analyzing KPIs and implementing action plans accordingly.
• Responsible for maintaining accurate product inventory.
• Drives participation in assigned monthly training courses.
• Effectively manage all employee relation concerns, including time and attendance, unsatisfactory performance, and asset protection.
• Expertly guides customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe and/or prescription.
• Demonstrates accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details
• Ensures all prescription eyewear is accurate and completed to our brand standards
• Ability to move boxes weighing up to 20 pounds around the store for various needs.
• Must be able to remain in a stationary position for duration of shift.
• Additional responsibilities as needed.

BASIC QUALIFICATIONS

• High School Diploma or equivalent
• Holds an active state optical dispensing license
• Retail management experience, preferably within a luxury selling environment.
• Strong oral and written communication skills
• Financial acumen
• Strong interpersonal skills
• Flexibility to work non-traditional hours including evenings and weekends.

Pay Range: 30.83-54.55

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. ?All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Minimum Salary: 30.83 Maximum Salary: 54.55 Salary Unit: Hourly