Experience Inc. Jobs

Job Information

OMNI HOTELS MANAGEMENT CORP Restaurant Server- Ember & Ice (Part-Time) in Eagan, Minnesota

Restaurant Server- Ember & Ice (Part-Time) Job Locations US-MN-Eagan Requisition ID 2021-51959 # of Openings 2 Category (Portal Searching) Restaurant Operations Location The one-of-a-kind Omni Viking Lakes Hotel in Eagan, Minnesota is already under construction and is expected to open in October! A substantial part of the 200-acre Viking Lakes mixed-use development, the destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown Minneapolis and St. Paul, the Mall of America and airport, with additional uses for the planned development to include corporate offices, retail, restaurants and entertainment. The 320-room luxury hotel will feature more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel will accommodate groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities. Job Description Omni Viking Lakes Hotel in Eagan, MN is seeking a guest-focusedRestaurant Server (PM) to join this brand new upscale hotel just outside of Minneapolis and St. Paul. The Restaurant Server willwait on tables promptly, courteously and serve guests in accordance with Omni standards in order to deliver extraordinary customer service. The primary area of focus of this role will be to support guest food orders for the hotel's second-floor bar, Ember & Ice. Responsibilities Provide outstanding service to restaurant guests in a friendly and professional manner, following proper steps of service. Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service. Be pleasant, smile and greet all guests, using surnames when obtained. Take food and beverage orders and upsell as often as possible. Attend to all needs of the guest during their visit to the restaurant.. Must be familiar with and adhere to all liquor liability laws. Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests. Send orders using MICROS system; present accurate check to guest and process payment. Complete station set-up and breakdown/side-work, including: Ensure salt and pepper, sugar caddies are full at all times. Polish and clean all water glassware in assigned station during each shift. Maintain tabletop items and fold napkins according to specified standards. Bus tables whenever needed due to circumstances. Dust all tables to include table legs. Alert manager immediately if a member or guest has a suggestion, complaint or issue. Maintain cleanliness of the restaurant. Assist in the orientation and training of new associates. Assist in seating guests and answering phones for restaurant and room service as needed. Cross train among other food and beverage outlets as needed. Maintain knowledge of the property. Report to the restaurant Supervisor or management any need for housekeeping and/or repairs of restaurant space or equipment. Must attend all designated pre-meal meetings. Must be able to set tables to specifications and carry trays. Attend department meetings and other required company trainings. Perform any other duties as assigned by management. Qualifications Previous serving and guest service experience required, four-star/four-diamond hotel or resort experience is strongly preferred. Must have and maintain current TIPS, ServSafe or equivalent alcohol training Must have current ServSafe or equivalent food handlers' training. MICROS Experiencepreferred. Must be able to communicate effectively. Must consistently demonstrate excellent interperson