Blue Cross Blue Shield of Minnesota Program Manager in Eagan, Minnesota
About Blue Cross Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We're committed to reinventing health care to improve health for our members and the community. We hope you'll join us. How is This Role Meaningful to Our Work? This position provides leadership, strategic direction, and program management for key enterprise initiatives and transformation projects to ensure expected progress and achieve desired outcomes. The individual in this role will directly engage with key senior leaders and collaborators, ensure coordination and integration with other programs and initiatives, while ensuring collaboration, coordination and timely issue resolutions among all Partners. A Day in the Life: Understand the strategy and future direction of Blue Cross and Blue Sheild of MN as well as challenges and opportunities that are inherent to that strategy and direction. Ensure that the priorities of the team reflect the company's strategic direction, and ensure the teams knowledge, skills, and abilities are adequate to meet current and evolving needs. Flows across the strategic perspectives required for the executive leadership level and the tactical level required at the individual contributor and initiative level, ensuring that programs meet charter and expected business value. Represents the Stella Transformation Office and acts as a trusted partner. Leads the team through influence, collaboration and consensus building. Makes tough, critical decisions regarding resource deployment against shifting organizational priorities. Directs the activities of individuals representing multiple business areas and achieve results in a matrix-ed organizational structure, managing across the organization effectively to achieve program objectives. Estimates, manages, and delivers complex, large scale, time-sensitive projects in a matrix-ed and results-oriented culture, while ensuring quality and timeliness criteria are met. Develops collaborative relationships with key stakeholders within the organization, including earning the trust of senior leaders and executives. Develops and presents executive-level communication and messaging in multiple mediums and forms, including constructive presentation of risk/reward and trade-off information in a way that allows senior leaders and executives to make effective decisions. Partners with vendors as needed to integrate vendor solutions into enterprise projects. May manage the resources within the department, including interviewing and hiring employees following required EEO and Affirmative Action guidelines and ensuring employees receive the proper training. Conduct performance evaluations and manage employees, including skill and career development, policy administration, coaching on performance management and behavior, employee relations and cost control. Leads full program delivery life cycle (including planning and feasibility, control, execution, and close down) to ensure that the Program has sufficient governance, resource management, financial stewardship and planning. Implements and ensures the program adheres to a standard change control process and budget approval process. Perform other accountabilities as assigned. Nice to Have: Bachelor's degree or Master's degree. Knowledge of team leadership. Knowledge of change management principles and practices. Required Skills and Experiences: 7+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered. Demonstrated ability to understand and clearly communicate both business and technical information in a manner that all audiences can understand. Demonstrated leadership style and presence in influencing high performing, high potential teams. Demonstrated ability to understand business strategy and relate that strategy to tactical projects. Demonstrated track record of ac ievement with ability to identify and exceed customer expectations. Excellent continuous quality improvement and/or project management skills. Must have a high level of intellectual curiosity and openness to change. Strong conflict resolution, facilitation and negotiation skills. Capable of adapting the approach as needed. Excellent verbal, written and presentation communication skills. Demonstrated creative problem-solving skills, able to anticipate, identify and eliminate problems. Proven ability to collect and analyze feedback and data, and transform findings into project-level strategies. Demonstrated ability to work independently with little to no direction and make decisions as needed. Occasional travel may be required. Make A Difference Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to firstname.lastname@example.org. All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S. Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association. Blue Cross and Blue Shield of Minnesota is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.