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Introduction ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world's leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon. Roles and Responsibilities Install equipment at customer's locations, including new equipment, upgrades and system relocations. Diagnose problems and make appropriate repairs. Work with co-workers, customer & technical support in isolating and solving problems. Monitor, maintain and optimize equipment on a daily basis to enhance functionality and prevent problems. Advise users of appropriate actions to correct system malfunctions. Train customers in use and routine maintenance of equipment. Answer customer questions and assist customers in a professional manner. Perform administrative and coordination duties, including procedure changes, pass-downs, work orders, field service reports, system problem reports and monthly reports. Prepares written technical reports. Provide appropriate support and assistance to less experienced ASML personnel as necessary. Expediently escalate issues to supporting resources when necessary. Install equipment at customer's locations, including new equipment, upgrades and system relocations. Evaluate and diagnose problems and make appropriate repairs. Work with co-workers, customer, and technical support in isolating and solving problems. Monitor, maintain and optimize equipment on a daily basis to enhance functionality and prevent problems. Advise users of appropriate actions to correct malfunctions in a timely manner. Train customers in use and routine maintenance of equipment. Answer customer questions and assist customers in a professional manner. Perform administrative and coordination duties which include procedure changes, pass-downs, work orders, and field service, system problem, and monthly reports. Independently and accurately prepare written technical reports. Provide appropriate support and assistance to less experienced ASML personnel as necessary. Education and Experience To help us tackle the technical challenges we face, you'll need experience working on high-tech products and with complex processes. As a Field Service Engineer, you'll need: Bachelor's degree in an Engineering field or equivalent combination of education, skills and experience 5+ years of experience on PAS 5500 equipment is highly preferred Skills Ability to complete assignments with attention to detail and high degree of accuracy. Proven ability to perform effectively in a demanding environment with changing workloads. Work independently or as part of a team and follow through on assignments with minimal supervision. Clear and effective communication skills. Ability to establish and maintain cooperative working relationships with co-workers and customer. Strong customer focus and commitment to Customer Satisfaction. Work according to a strict set of procedures within the provided timelines. Mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, and semiconductor processes, and relevant software. Demonstrated experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software. Ability to train and mentor Engineers and customer employees. Personal skills Can observe and respond to people and situations and interact with others encountered in the course of work. Can learn and apply new information or skills. Must be able to read and interpret data, information, and documents. Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism. Ability to complete assignments with attention to detail and high degree of accuracy. Proven ability to perform effectively in a demanding environment with changing workloads and deadlines. Result driven-demonstrate ownership and accountability. Identifies bottlenecks and drives improvements. Work independently or as part of a team and follow through on assignments with minimal supervision. Demonstrate open, clear, concise and professional communication. Ability to establish and maintain cooperative working relationships with manager, co-workers and customer. Work according to a strict set of procedures within the provided timelines. Other information You must be work authorized in the United States without the need for employer sponsorship. Willingness to continue learning and growing in a professional environment is a must. Work is conducted at a customer site and requires familiarization with customer rules and policies regarding worksite behavior and safety. Expect to spend more than 50% of the time inside the clean room working with electromechanical equipment. At times, job requires standing for long periods of time and moving tools and equipment up to 50 lbs. in weight unaided. Position works under the direction of a Manager, Supervisor, or Sr. Engineer. Role within Office Responsibilities: Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus. Occasionally lift and/or move up to 20 pounds. May require travel dependent on business needs (no more than 30%) Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. EOE AA M/F/Veteran/Disability Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions. Request an Accommodation ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email toUSHRServiceCenter@asml.com to initiate the company's reasonable accommodation process. Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position. EEO/AA/M/F/Vet/Disabled