Veterans Affairs, Veterans Health Administration Program Support Assistant in Durham, North Carolina
Summary The primary function of this position is to provide operational support to a national educational initiative supporting the VA Medicine Service and performs the full range of clerical, business and administrative duties that ensure efficient and effective program delivery and program delivery and review. THIS IS A VIRTUAL POSITION Responsibilities Duties include but are not limited to: The incumbent is responsible for implementation of all communication for educational program coordination as well as scheduling and facilitation of program-specific events. The incumbent is also responsible for collecting, compiling and/or tracking statistical information and preparing complex data/reports related to the administrative, clinical, and technical aspects of the program. Data reporting will include quarterly narrative summaries of data collection as well as numeric values of number of recruited VA sites, number individual participants, number of individual seminars delivered, number of Continuing Medical Education credits earned by participants. This position will require compilation of data from qualitative (interview/focus group) and quantitative (questionnaires) data collection. This position will utilize an online platform NOMAD, is a database for organizing, managing, and reporting data. To ensure accuracy in data reporting, the incumbent will be responsible for completion of training in NOMAD software in collaboration with the principal investigator (PI) and an ORH liaison. Data-related aspects include but are not limited to real-time data collection during pre-curriculum meetings between the PI and participating VA sites, real-time data collection during program seminars, distribution of pre- and post-series questionnaires to program participants for quantitative data collection and program evaluation, organization/cleaning of data collected through questionnaires, and maintenance of a data log for future reporting to ORH. In accordance with data collection responsibilities, the incumbent of this position will participate in quarterly and annual project reviews with the PI and evaluation team lead, produce summary reports, and report findings to ORH as outlined in the expectations set by Center for Evaluation of Enterprise-Wide Initiatives (CEEWI). Work Schedule: Monday-Friday; 8:00am-4:30pmCompressed/Flexible: Available Telework: Available Virtual: yes Position Description/PD#: Program Support Assistant/PD069450 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/07/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge of research principles and practices; assisting with the day-to-day activities; creating agendas and writing committee minutes; collecting and compiling data; preparing correspondence and reports; utilizing automated software (such as Microsoft Word, Excel, etc.); and maintaining records. (This experience must reflect in your resume). You will be rated on the following Competencies for this position: Accountability Customer Service Interpersonal Skills Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary with occasional light physical effort such as walking, stair climbing, and carrying of light items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.