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As the Medical Program Specialist

If you’re ready to explore the next step in your career:

You’ll enjoy…

Career Opportunities – Tons of growth opportunities for you career

Standard Hours – 100% remote. Monday-Friday (8:00am-8:00pm - 8 hour shift will be assigned)

Competitive Pay - $21.00 an hour

Expedited Interviews – Access to additional Resume support and pre-interview questions

A day in the role…

• These PS will support Inbound & Outbound calls supporting patients who need financial assistance for their medications (outbound calls needed only for follow ups).

• They will ask patients a series of questions from the tool and that will guide them on how to enroll them with FA

• You will be dealing with MS population that are being referred to this hotline.

• The patient's medication is very expensive so they will be reviewing their benefits, telling them what their co-pay/deducible will be, see what type of manufacture coupons/discounts they could be eligible for

• Will be transferring calls to third party pharmacy (ex: Walgreens)

• The Program Specialist is responsible for serving as the customer’s primary point of contact providing operational and reimbursement support to complex programs within LabCorp, including, but not limited to, marketing support, reimbursement hotlines, patient assistance programs, Hubs, foundations, safety surveillance programs, case management, and compliance programs.

• The focus of the Program Specialist is to own issues and remove obstacles that prevent patients or providers from accessing the therapies requested.

• The Program Specialist will be a self-starter who is comfortable taking initiative, identifying barriers, and working with the appropriate parties to eliminate these obstructions for the customer.

• The Program Specialist is proficient and knowledgeable about all the services provided on an assigned program and may support multiple client products or programs.

Necessary Skills and Strengths:

Insurance Claim | Call Center | Insurance Verification | Health Care | Medical | Patient Access | Medical Terminology | Patient Registration | Prior Authorization | Inbound Call | Administrative Support | Customer Service | Healthcare Industry | Medicare | Medicaid | Medical Claims

Core Experience:

• Major medical experience

• Specialty Pharmacy

• Customer Service Representative – 2 years healthcare NEEDED

• Insurance benefits verification support

• Call center previous experience - 1 year

• Experience working remotely

• Computer/technology experience

• Strong communication skills

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.