Experience Inc. Jobs

Description We are offering a contract to hire employment opportunity for an Administrative Assistant in Durham, North Carolina. This role is primarily involved in clerical tasks and customer service in a busy office environment. The successful candidate will be tasked with a variety of administrative duties, from processing customer credit applications to managing customer inquiries and maintaining accurate records.

Responsibilities:

• Efficiently handle customer inquiries and provide timely solutions

• Use your proficient skills in Microsoft Excel, Microsoft Word, and Microsoft Outlook to execute clerical duties

• Regularly monitor customer accounts and initiate necessary actions for account management

• Accurately process customer credit applications

• Maintain up-to-date and accurate customer credit records

• Utilize CRM and other computer programs to maintain customer records

• Leverage your skills in answering inbound calls to manage customer queries and concerns

• Design and manage Banner Ads to promote company's services

• Apply your knowledge in 'About Time' software for effective time management and scheduling

• Use your skills in ADP - Financial Services to manage financial transactions. Requirements • Ability to effectively handle inbound and outbound calls

• Proficiency in customer service and maintaining professional relationships

• Demonstrated skills in data entry with a keen attention to detail

• Experience with email correspondence and maintaining clear, concise communication

• Proficiency in Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word

• Ability to schedule appointments and manage calendars efficiently

• Must be able to handle multiple tasks and prioritize effectively

• Excellent written and verbal communication skills

• Demonstrated ability to work effectively in a team environment

• Strong problem-solving skills and the ability to make decisions independently

• Proven track record of reliability and punctuality.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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