Experience Inc. Jobs

Description

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. Our operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

We are looking for motivated, customer-focused individuals who want to join our team as an Assistant Manager.

As an Assistant Manager in our Rural Super Rural (RSR) operations, you will:

• Lead and engage your team to maintain the highest levels of safety, quality, attendance, and performance

• Ensure customer orders are delivered on time and to the right location

• Support, mentor, and motivate others

• Collaborate with support teams to meet business objectives

• Work in a dynamic, fast-paced environment

EXPECTED HOURS & ENVIRONMENT

• This position requires open flexibility to work 10-hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.

• Expect to work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments).

• Expect to lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.

IMPORTANT INFORMATION:

• This position is fully onsite at an RSR delivery station and is NOT remote.

• This position requires in-role training at an operating site which will be 4+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.

Key job responsibilities

• Support, mentor, and motivate others

• Manage safety, quality, productivity, and customer delivery promises

• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives

About the team

Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. Rural Super Rural (RSR) is a subset of R2L, dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote areas. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Come build the future with us!

Basic Qualifications

• High School or equivalent diploma

• 6+ months of leadership experience in a retail, distribution or similar environment

• Work 40 hours/week, and overtime as required

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

• Must be18 years of age or older

• 1+ year of experience with computers and Microsoft Office (including Outlook, Word, and Excel) experience

• Must be able to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach as well as continuously climb and descend stairs

Preferred Qualifications

• Bachelor’s Degree in Engineering, Operations, Supply Chain/Logistics, or a related field

• Experience managing a team of 10+ employees or 1+ year experience directly managing others

• Experience with process improvements (Lean Six Sigma and/or Kaizen)

• Excellent customer service, communication, and interpersonal skills

Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Amazon offers a range of fully paid Maternity and Parental Leave options for parents prior to, and following, the birth or adoption of a child.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.