Job Information
WestRock Company Supervisor, Accounts Receivable in Duluth, Georgia
The Finance and Accounting organization is a mission and results driven team that operates with a strong sense of collaboration to support the business, while utilizing our technical expertise, as we manage processes to record, reconcile, and report all financial activity of the enterprise. We bring financial context into the picture when partnering with the lines of business, senior and executive management, and our board of directors.
The opportunity:
The AR Supervisor will train, develop, and lead a team of analysts that focuses on executing customer service and processes as well as driving management of payment discrepancies focused on root cause analysis, identification, and resolution to drive working capital and customer payment performance optimization. This is a critical role in effectively and efficiently reducing Accounts Receivable exposure. The AR Supervisor is ultimately tasked with driving and supporting the delivery of business and financial results.
Key Responsibilities:
Drives productivity and optimization of cash flow through the achievement of KPIs and team goals.
Lead a customer service-based environment striving for continuous improvement to enhance effectiveness and efficiency.
Work in depth with team to monitor performance and development through helping analysts make decisions and drive actions to resolve opportunities within their portfolio of customers
Build, develop and maintain a culture of strong and effective working relationships with cross-functional teams to resolve issues
Develop a diverse and high performing team through training, coaching, influence, and collaboration
Provide effective, ongoing communication to the team via one-to-one, team meetings, etc.
Leverage and strengthen capabilities amongst cross-functional teams.
Lead a collaborative and coordinated effort with business partners to address collection issues, barriers and escalations driving towards a timely resolution.
Interact professionally and to a high degree of integrity with internal/external stakeholders and at all organizational levels.
Support the execution of special projects and ad-hoc analyses as requested by management or based on need within the organization within defined timelines
Subject Matter Expert for critical department processes.
Relevant Education and/or Requirements for this role include:
Bachelor\u2019s Degree or equivalent work experience
Minimum 5+ years prior experience working in AR, Accounting, Finance, or similar function within Order to Cash
Minimum 3+ years people leadership experience
Strong understanding of Order to Cash transaction lifecycle.
Intermediate to Advanced Excel skills (vlookup, xlookup, pivot tables) & proficiency with Microsoft Office applications.
Strong interpersonal, organizational, and written/verbal communication skills with ability to work independently.
Ability to research financial systems, tools, and processes (e.g., JDE, SAP, Qlik, etc.) to resolve issues.
Experience with reporting/analytic software preferred (Qlik).
General understanding of SOX audit requirements in a publicly traded company.
What we offer:
Corporate culture based on integrity, respect, accountability and excellence.
Comprehensive training with numerous learning and development opportunities
An attractive salary reflecting skills, competencies and potential.
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.