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ZTek Consulting Inc Program Manager in Duluth, Georgia

What you need to succeed (minimum qualifications): 4-6 years of relevant work experience Prior experience as an Product Manager, Product Owner, Product Marketer, Launch Manager, or Business Analyst for a B2B product High-level knowledge of travel related industry segments (airlines, hotels, travel agencies), including understanding of NDC (New Distribution Capability.) Basic project management skills with the ability to coordinate and visualize activities, dependencies, and deliverables Ability to understand customer motivations and Self-motivated, solutions-oriented, multi-task capable, and have a demonstrated ability to work well with others in a fast-paced, time-sensitive environment Strong organizational skills and comfort using a variety of tools for managing information and content What will give you a competitive edge (preferred qualifications) Experience in technical product management or operations at an airline, travel agency, online travel distributor or GDS Experience with NDC standards and implementation Experience with customer journey mapping and customer segmentation techniques Depth of experience in launch management for a globally available B2B product or service Development experience using SOAP or RESTful APIs Experience with Business Model Canvas or Value Proposition Canvas toolset Responsibilities: Preparing for product launch of a new NDC API-based travel platform for technology partners and travel agency consumption Design and implement processes to assist in travel agency or developer onboarding and integration Creation of artefacts and content to assist customers in evaluating, acquiring, and operating a new content channel Analyzing and documenting user needs for a variety of customers including buyers and product operators Ztek is a minority and woman-owned business enterprise that provides customized talent management solutions for clients. Ztek Consulting is an equal opportunity employer including disability / veteran
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