Job Information
CITY OF DUBLIN 911 Dispatcher in Dublin, Ohio
*Are you looking to make a difference every day, with each call that you answer? Apply now to be part of our 911 emergency communications team that assists in saving lives, protecting property and serving the public in their time of need. The City of Dublin is accepting applications for an exciting and fulfilling career in emergency communications. *
*This posting is only for LATERAL entry candidates who have related experience in the field. For a candidate to be considered for lateral entry, they must be a 911 Dispatcher, Communications Technician, or other directly related position with at least 1 year of work experience outside of their training period, and not currently in a probationary period. *Out of state related experience is accepted.
**Candidates that do not meet the requirement for lateral entry, should apply to the exam based posting. The posting can be access here: bit.ly/NRECCApp{rel="nofollow"}
**The Northwest Regional Emergency Communications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington, City of Worthington, Washington Township, Norwich Township, and Upper Arlington Fire. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard. Dispatching for Hilliard Police started in January of 2014. Upper Arlington fire joined in October 2017 and Upper Arlington Police in January 2018.
NRECC is the primary answering point for all wireline and voice-over-internet calls placed within the City of Dublin, City of Hilliard, and the City of Upper Arlington. As one of six wireless PSAPs, we are also the primary answering point for 9-1-1 calls placed from wireless phones throughout northwest Franklin County.
The nature of this work requires that candidates work irregular hours which include nights, weekends, and holidays. Assignment of shifts is based upon seniority.
First Shift: 6:45 a.m. to 2:45 p.m. Second Shift: 2:45 p.m. to 10:45 p.m. Third Shift: 10:45 p.m. to 6:45 a.m.
*Primary Focus: *This position communicates with safety, other City personnel, and partnering agencies that fall under the Northwest Regional Emergency Communications Center (NRECC). Work involves receiving, prioritizing, transmitting, and recording data, communications, resources, and requests for assistance.
The incumbent must model the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment.
Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.
Important dates to be aware of: Application process: January 8-February 2 Panel Interviews: February 10 - February 14 Backgrounds checks:* February 19 - March 14* Final Chief Interviews:* March 24-26* Conditional Offers:* March 28* Projected start date:* May 12*
All correspondence regarding the hire process, including the log-in information for the information session, will be sent to the email address submitted with the application. Therefore, it is imperative that your email address is correct with no errors.
The City of Dublin offers advanced step placement for those with prior dispatching experience: 2025 Wage Structure: Step 1 - $61,424.33 St