Experience Inc. Jobs

Show Engineer

Employment Type: Full Time

Date Posted: 9/20/2024

Location: Dublin, Ireland

Pay Range: Negotiable

Job Number: JO-2409-2511

Primary Function

The Show Engineer plays a critical role in the Studio Engineering team, responsible for running live broadcasts and maintaining the media infrastructure across LinkedIn's 7+ studio sites and broadcast venues. This role ensures the smooth execution of large-scale live events and productions for both internal and external customers. As the primary engineering contact for assigned shows and events, the Show Engineer will partner with the Studio Engineering teams to deliver high-quality workflows and maintain broadcast standards.

Duties & Responsibilities

• Platform Delivery:

• Oversee engineering needs for live broadcasts, including infrastructure maintenance and monitoring broadcast standards across multiple studios

• Serve as the first escalation point for technical issues during assigned shows and events, addressing incidents and escalating complex issues to Sr. Engineers as necessary.

• Maintain uninterrupted studio uptime for events and shows, supporting live operators and producers

• Communicate and manage changes in the studio environment

• Media Workflows:

• Document and implement studio standards and media infrastructure to meet show deliverables

• Develop and manage operational runbooks for different show types in collaboration with Sr. Engineers

• Studio Builds:

• Assist with venue and studio builds in alignment with provided plans and media team requirements

• Technical Focus:

• Support the lifecycle management of broadcast hardware, including setup and testing of studio systems for productions

• Troubleshoot and manage live encodes from remote events, studio shoots, and production spaces

• Gather data and assess the effectiveness of the media platform

• Provide direct support for live productions, including off-site events (travel may be required)

• Implement and manage REMI workflows and efficient live video workflows, encoding procedures, and streaming protocols

• Production Support:

• Provide direct support for live productions, including off-site events (travel may be required).

• Participate in pre-production meetings to intake technical requirements for various high-priority events.

• Collaborate with the Operations team to develop efficient live video workflows, encoding procedures, and streaming protocols.

• Participate in global team activities and support special projects

• Other duties as assigned

Skills & Qualifications

• An overall understanding of the live program production process is necessary and a strong sense of urgency in solving customer requests to ensure timely resolution is critical

• Familiarity with emerging IP media technologies such as SMPTE 2022-6, ST2110, AES-67, Dante audio, and NMOS IS-04 05 06

• Proficiency in network IP protocols, including AVC/HEVC, RTMPS, RIST, JPEG-2000, H264/5, SRT, NDI, and stream analytics

• Operational knowledge of video storage solutions and cloud-based broadcast infrastructure

• Ability to manage and troubleshoot broadcast hardware and live encodes

• Strong documentation skills for maintaining system as-builts, workflows, and general documentation

• Ability to gather data, measure platform effectiveness, and implement improvements.

• Effective communication skills for interacting with end users, business owners, developers, systems engineers, and executives

• Ability to translate complex technical needs into clear customer outcomes

• Proactive approach to troubleshooting and resolving technical issues in high-pressure environments

• Strong collaborative skills, with experience working closely with cross-functional teams, including technical producers, broadcast engineers, and account managers

• Ability to facilitate effective teamwork and maintain positive working relationships with various stakeholders involved in live streaming projects

Education & Experience

• Extensive experience in AV and Broadcast systems engineering with a focus on live video delivery

• 5+ years of hands-on experience in live production and/or studio production environments, demonstrating a strong background in project management

• Technical Project Management or similar credentials, demonstrating advanced project management skills

• Bachelor’s Degree in a relevant field such as Broadcast Technology, IT, Media Production, Audio/Video Engineering, Communications, or a related discipline

To Apply

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Diversity Inclusion & Customer Service Statement

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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