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LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

This role will be based in Dublin.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option , meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

We are looking for a Senior Account Director  to join our team as a trusted adviser with a relentless focus on bringing value to our customers within Mid-Market sector. You will be responsible for helping our customers effectively engage with our solutions (Talent & Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success. 

Responsibilities:  

• Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail 

• Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization 

• Leads with Solutions, not products, when making recommendations aligned to Customer objectives 

• Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together 

• Thinks commercially and applies business acumen when crafting & negotiating commercial agreements  

• Uses data and insights to support investment recommendations or overcome customer objections  

• Proactively mitigates churn risk by adopting a smart, customer-centric approach 

• Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI 

• Drives Customer growth by proactively identifying opportunities to deliver greater customer value 

• Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens  

• Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy 

• Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success 

• Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment 

Qualifications

Basic Qualifications:  

• 3+ years of closing sales experience 

• Business fluency in English and German

Preferred Qualifications:  

• Experience with HR and/or E-Learning software 

• BA/BS degree or equivalent in a related field 

• Experience with SaaS opportunities, Salesforce.com platform and/or Dynamics

• Experience selling IT solutions 

• Knowledge of software contract terms and conditions with the ability to create fair transactions 

• Strong negotiation and accurate forecasting skills 

• Experience carrying a revenue target with the ability to develop compelling strategies that deliver results 

• Excellent communication, negotiation and forecasting skills 

• Demonstrated ability to find and manage high-level business in an evangelistic sales environment 

• Ability to gather and use data to inform decision making and persuade others 

• Ability to assess business opportunities and read prospective buyers 

• Ability to orchestrate the closure of business with an accurate understanding of prospect needs 

• Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors

Suggested Skills:

• Negotiation

• Forecasting

• Communication

• Strategic Planning

• Business Acumen

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