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WTW Pension Administrator in Dublin, Ireland

WTW's outsourcing line of business is a global division, with revenue primarily driven by providing outsourced pension administration services to occupational pension funds. We have partnered with some of the world’s leading organizations for over 25 years to deliver benefit administration and outsourcing services to more than five million participants worldwide.

The Role

Working as part of a team you will be responsible for providing a reliable and high standard of administration support on a portfolio of clients.

  • Help to provide an efficient, professional service to meet all client/members' needs

  • Maintenance of accurate and up to date scheme records

  • Preparation of individual calculations and benefit statements

  • Processing individual member queries

  • Be a point of reference for standard automated cases

  • Deal with queries and requests by the use of standard letters

  • Identify areas where the service to clients/members could be improved

  • Build a relationship with the team members and clients

  • Monitor own and team workflow to ensure service levels are achieved

  • Assist in more complex / project work

The Requirement

  • QFA qualification or working towards QFA qualification

  • Third Level Degree is desirable but not essential.

  • Able to work to a high level of accuracy.

  • Able to work well under pressure and meet targets.

  • Interpersonal skills to include good written and verbal communication.

  • Microsoft office skills (Excel, word, powerpoint)

  • Experience of corporate pensions administration would be an advantage.

Willis Towers Watson is an equal opportunity employer

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity

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