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Are you looking for a career move that will put you at the heart of a global financial institution?

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

This global role is part of the central Services, Markets and Banking Fraud Management team, which is a First Line of Defence function that partners with business lines to provide subject matter and risk expertise to serve Citi’s clients and support business growth. This role will be responsible for defining the end-to end external fraud risk response and strategy, while supporting each business to develop processes and protocols to manage fraud-related client or operational risk incidents across the fraud lifecycle (Protection, Detection, Response).

This role presents an opportunity to work closely with a variety of senior internal stakeholders across Product, Operations, Technology, Compliance, Legal and Business Risk teams; as well as industry partners; to drive transformation.

Responsibilities:

• Partner with business to define strategic roadmaps and priorities to manage and mitigate the operational, compliance and regulatory risks associated with Fraud

• Collaborate with partners within the Fraud team and Business Risk teams to define requirements and develop processes that ensure E2E coverage and cohesion of capabilities across the fraud lifecycle

• Work with Project Management partners in the Fraud Management team and Business sponsors to articulate strategy and data/reporting requirements for implementation with Technology

• Support and inform creation of preliminary fraud-related data analytics and visualisation capabilities, identifying efficient and tactical enhancements to drive visibility

• Provide client advisory and support client engagement, acting as a conduit for client feedback and requirements to internal teams

• Support creation and delivery of internal and external Fraud collateral and awareness material

• Remain abreast with regulatory and industry developments related to fraud and financial crime

• Provide subject matter and risk expertise to respond to events or enquiries related to fraud impacting Services, Markets and/or Banking

• Advise Business on evaluation, design and implementation of controls

• Support and drive incident management and fraud response protocols

• Provide though leadership and support the development of a Target Operating Model for Fraud Management

• Establish network and followership within and outside Fraud functions to actively drive cross-functional collaboration, breaking down silos and establishing credibility

• Bachelor’s degree or equivalent work experience.

• Significant experience working in Financial Institutions. Experience working within Wholesale Banking in Operations/Risk Management and/or Fraud Management preferred

• Project Management Certifications a bonus

• Strong grasp of Citi’s wholesale banking product suite, particularly payments

• Understanding of Citi systems and architecture beneficial

• Incident management experience beneficial

• Strong knowledge or interest in fraud regulatory landscape and industry developments globally

• Strong understanding of risk and controls, with the ability to identify risks proactively

• Confidence with data analytics and visualisation

• Demonstrated experience in building out new functionalities and processes as part of transformation programmes

• Outstanding communicator: ability to effectively engage and inspire small and large audiences to drive collaboration, innovative changes and deliver results across multiple disciplines and stakeholder groups

• Capable of multi-tasking and prioritising in a dynamic environment

Job Family Group:

Risk Management

Job Family:

Fraud Risk

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

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View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.